Gastnutzer
2. November 2023
Poor service. My husband and I arrived on a Monday afternoon as my husband had a hospital appoin**ent the next day. When we checked in we were told there would be no food available (but we were welcome to order in from Dominos Pizza , fish n chip shop or a Chinese) ! until Thursday night....I was leaving that morning! At least the room, bed and bathroom were all clean. However as we didn't know the area at all, we had no idea how far away these eateries were , and if we'd be charged quite a bit extra for delivery. Again, not knowing the area we had no clue about going out to get anything to eat and as my husband was there to go to hospital the next day for a hip replacement (and in quite a bit of pain due to a 3 hour train journey as well to get here) we ended up just making a cup of tea in the room and having a biscuit each. Left early the next morning for hospital where I managed to get some breakfast once I saw him settled onto the ward. I then ate 2 more dinners and a breakfast there, only returning to the hotel for my bed! Each time I returned and left the ( which was neither particularly early or late each day) I saw no one....neither staff or any other guest(s) and so felt very much on my own. (Marie Celeste comes to mind...) On the morning I left there was 1 person on reception, along with 2 workmen who were much more interested in their own conversation than whether or not my stay had been alright! It was a very strange feeling and not my best hotel experience.
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