Aloft Cleveland Downtown

Hotel is in the edges of Cleveland downtown on the second floor of a mixed use building. Relatively convenient location but not very walkable.

My only complaint is the parking. That isn't the fault of the staff. Otherwise? everything wss great!

Great location for our stay. Unfortunately on Saturday night all the bars close to the hotel played music that was extra loud, it was a summer holiday weekend

Only one elevator. No working ice machines. Toilet would not flush. Staff was nice and tried to help but ownership isn’t keeping things fixed. I would avoid.

Start with the parking lot , room not properly cleaned, building out dated, and noises all over. Hotel food not fresh. Poor service.

We stayed in Cleveland an extra night and a bartender from downtown told us to stay here and that this area was great to go to eat and drink. Walking around is super easy. He was so right! From Valet parking to checking in everything was great. Our room on the 4th floor facing the river was terrific. Bed was cozy. Nicely decorated. (Parking was $45 valet - $30 self parking )

The hotel needs better cleaning of hall and room carpet, drapes and window treatment are tired. Wall couch was ???

I was not happy about a test fire alarm going off at 630am with no warning. We didn't know if we needed to actually evacuate or not. I really dont think the room is worth the price either. Maybe

The hotel was fine. The staff, another story. If you have any issues with your stay, don't count on the hotel staff to help assist you or even acknowledge the issue. Upon checkout, I asked about the 6:30 am fire alarm that went off. Why would a hotel test a fire alarm at 6:30 am? She denied knowing anything about it. I questioned her, and again she denied knowing anything about it. I don't understand how you could not hear a fire alarm that went off through the entire hotel. We won't be staying here again. Not due to the actual fire alarm event, but due to the rude behavior of the staff.