Gastnutzer
4. Juni 2024
As others have said: needs serious TLC. Such a shame as the venue has masses of potential if it’s given the attention it deserves. Stayed in Room 6 for 2 nights from 30th May. Window frames are rotten so you cannot open them and have to rely on a portable fan. We found black mould to be visible throughout the room (even on the carpet beside the bed - found whilst trying to find a plug). Coffee making facilities are present, if you like to have previous guests leftovers around the cups and spoons. Thick layers of dust on surfaces. Toilet was hanging off the wall so had to balance so you didn’t fall off. Bathroom taps on the sink were very loose. Bed was surprisingly comfortable. Restaurant/bar - hardly ever manned by staff so any issues, you will have to find them which is normally at reception. Food was subpar given the pricing. Evening meals weren’t great (deep fried Brie was cold in the middle, chicken was overcooked and dry). If you are lucky, you may even get a few curly hairs thrown in for good measure - needless to say, it completely put me off my food. Breakfast was by far the better meal but even that wasn’t the best. Glasses were dirty, cutlery needed a wipe down with napkins before use. Wallpaper is falling off everywhere throughout. It’s in need of a full refurbishment, some staff could do with some training and it needs a deep clean. It is a shame that this beautiful building and its gardens aren’t given the full attention it deserves as it could be an amazing place.
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