Neptune Hotel

This hotel is located pretty well considering it’s distance to most attractions in the city. Which was for me the best part of staying here. I was let down by the staff not speaking any English, you would think having such a ‘grand’ hotel in the Southern part of Chengdu, the hotel would hire someone who has at least some degree of English. I thoroughly enjoyed having breakfast, the spread was really well balanced having a combination of western and asian options.

This hotel felt more like an apartment and had the conveniences of a home. We were equipped with a microwave and washing machine which worked. The staff were friendly and helpful. The hotel is near lots of restaurants and close to line 1 which takes you into Tian Fu Square in around 45minutes. Also, the Chengdu MOCA (Meet You Museum) is a 12 minute walk away and well worth the visit. All in all we enjoyed our stay at Neptune Hotel.

nice service

房間乾淨整潔，免費給升級豪華家庭房，很暖心，服務到位，提前開空調熱家，給酒店點贊

老地方還是有感情，衹是真的有點老舊了，桌面有了污漬，洗浴龍頭和熱水不好操作，牙刷也沒擺，梳子也沒有，早飯還將就，服務還勉強迴應，性價比就降低了

八年前到這裏住了半年，這次來感覺還是很不錯，設施設備並不落後，過年也沒有漲價，非常不錯，再接再厲，春節選擇住在這裡是非常不錯的選擇

其實整體可以，類比同片區同類酒店性價比比較高。 但提幾點意見： 早餐需精細管理：麪包未放當天烤的；生菜最新鮮的；煮麪要問客人口味； 床墊差點，已經不符合市場定位； 房間有黴味：需要空氣清新處理；浴池需要放一次性袋。 洗漱台未放：護膚霜或護手油。

招牌很大，結果是和一個寫字樓共生的酒店，工作人員也不知道為什麼叫這個名字。電梯很慢，衹剩下套房了，廳還好，卧室裏莫名其妙有一圈圍欄，設施也稱得上簡陋

總體來説這個酒店還可以。但提出幾點不足，建議改善: 1.酒店房間隔音不太好。如果隔壁的聲音比較大，確實會影響休息。 2.部分房間的窗户密封不好，窗外的噪音會傳進來。 3.空調噪音比較大。室內機、室外機的噪音都比較明顯。 4.浴室的浴缸比較雞肋。還不如換成乾濕分離的浴室。 5.餐廳的咖啡品質不太好。咖啡豆一般。咖啡機調節的用粉量不合適。