Grand Sahid Jaya CBD

Amazing location. Only down side might be a misleading entrance when the main gate closes at night. Else the rest is good. Breakfast is good, room is amazing, service is quite on point too very professional and friendly. Will surely come again if I am here to enjoy Jakarta city.

Disappointing. Room only one power socket hidden behind low bed table, besides the kettle power socket. Couldn't find the power socket until told by the reception its behind the bedside table. Asked 3 times for power adapter, they said ran out, said they will find and call me but didn't. Internet down the whole time, staff said under maintenance. Not a good experience, will be my last time at Sahid.

It was amazing stay here I love the location was amazing the service was 100% good I hope I will come soon here again

unfortunately did not meet my expectations in terms of maintenance and cleanliness. The property appeared outdated, and it was evident that upkeep was not a priority. Most concerning was the discovery of a cockroach in my room, which significantly impacted my comfort and overall experience. Despite the hotel having low occupancy, I was disappointed to find that my request to change rooms was not accommodated. This lack of flexibility and concern for guest comfort is unacceptable, particularly in light of the issues encountered. I hope this feedback is taken seriously and that measures are implemented to address these concerns, ensuring a more pleasant and hygienic environment for future guests.

Pros: - good location, vicinity to MRT and easy to get around - good price, compared to other 5 stars hotel in the area, price can be lower by 50% vs. Others - decent room, size for deluxe is 31m2 which is sufficient. Twin bed can easily fit 2 adults & 2 small kids Cons: - breakfast service, they basically ran out of spoon, fork, glass, cup, milk, cereals, strawberries for fondue, dimsum (yes that specific) and took +10 min to refill. Basically the dimsum was just refilled by 6 pcs each time and one person can take up to 4 pcs so I got unlucky and the person in front of me finished the whole hut. Also, at some point I had to complaint 3x to a waiter to get me the cup for the tea. - Poorly scheduled maintenance. Seriously why do you have to reapply the thinner in your hotel exactly at the peak season (30,31 dec). Like, why???? Smells are everywhere and it could honestly have been done other times. Adding a side note w.r.t new year event: The hotel did a good job in making the most of the festivities, namely: 1. Movie marathon for kids on the 31st, they set up a big screen, with free pop corn and cotton candy, bean bag, and PS 3 2. Breakfast on 1st Jan was special, a LOT of varieties and really good taste (good job!), amongst the dishes are Salmon en croute, pecking duck, tom yum, salmon sashimi, lobster, etc. 3. Nice little surprise of complimentary chocolate ball delivered to our room as new year gift I would RECOMMEND this hotel for its VALUE FOR MONEY and STAY HERE DURING FESTIVE EVENTS. But the hotel need improvements for their services on regular basis

Very clean and friendly staff Good location Many choices of food in the hotel premise

Rain shower 337 trouble Overall room sangat nyaman, wangi dan bersih

The hotel is getting old…I have no favorite in this hotel. I’ll try to look for other with the next trip in Jakarta