Au Royal Hotel

Rather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.

Rather disappointing and did not live up to the photos shown of the hotel on various websites. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.

Dirty conditionlights not working

This is a 2 star hotel not a 5 star hotel yet some people seem to have written their reviews on that basis which is exceedingly unfait. For a 2 star hotel it is ideal. I feel quite strongly about this as the owner goes above and beyond and it must be so demoralising to see reviews which hold the place to 5 star standards. It's not the Ritz but doesn't pretend to be. The location is great - it sits between the old town and la cite and vlose to restaurants and shops ( there's a nicebrasserie next door and a pizzeria just opposite) It is also clean and pretty spacious. The breakfast is simple but exactly what is needed - fresh bread/ croissants etc daily from the boulangerie at the corner of the street,/ yogurts with coffee/ tea on tap during the day (if the dining toom is open). In short it's great value for money. The owner is extremely helpful and was beyond generous with me when I had to report that my black pen had leaked on to the bedsheets and mattress. I have really enjoyed my time here. and would stay again if ever in Carcassonne

Great location close to the canal and train station. This is an old building, but the beds are clean, the staff are friendly and helpful. Breakfast was good, and the value for money for the accommodation was excellent. Great for a weekend break or a few nights away.

Great stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.

Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀

Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.