We arrived in our room to a broken bed no towels no wash cloths..Went down to the pool with my kids and hopped on until I realized it wasn't cleaned whatsoever..paper,bandaids,and chunks of hair all in the pool...after realizing there was no towels in the pool area had to walk to the front desk soaking wet only to be told just like my room they will bring some right away..No towels my whole stay..how is this place even open!! I give it a negative 5..Thee worst service and hotel stay ever! Today at check out I also will be getting upper management or owner contact information..I'm not brushing this under the rug something has to be done..
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