Top-Hotels mit Spa in Brian Head

Wir fanden dieses Resort auf einem Witz, als wir unsere zweiwöchige Reise aus dem Westen planen. Wir blieben vier Nächte lang und waren so überrascht, wie schön dieses Resort war. Die Bilder online machen es nicht gerecht. Brian Head ist eine kleine, kleine Stadt durch. Es gibt einen Pizzaplatz und zwei, allgemeine Geschäfte. Um diese Qualität eines Resorts zu bleiben, blässt uns einen Weg! Von der Eincheckung bis zur frühen Morgencheckung war das Personal wunderschön. Unser einzimmer Kondo war perfekt - es hatte alles, was wir brauchten. Ich warne Sie - es ist ein großer Schritt in und aus dem Dusch. Ich habe nachgedacht - Ich frage mich, ob meine Eltern (80) das ohne Hüft brechen können? ! Nicht sicher, ob eine der anderen Zimmeroptionen eine andere Einrichtung haben. Auf einem positiven Schritt über diesen riesigen Schritt nach vorn und nach vorn, ist es ein Whirlpool-Tube und sehr entspannend. Wir liebt die unterirdischen Parkplätze und die Autos, die direkt dort zur Verfügung standen, um unsere Sachen bis zum Zimmer zu bewegen. Wir essen in der Bar unsere erste Nacht dort. Das Essen war gut - wir hatten Pizza und ein Salat. Wir hatten auch Getränke und gingen wieder eine andere Nacht für Getränke. Sie sind nicht billig! Auch normale Bier waren $9 - was ich dachte, war weg von der Linie. Eine einzige Tito ist $9, wie ein Absolute oder Captain. Nur FYI. So wie wir uns aus dem Zimmer für einige Cocktails und das Fußballspiel (auf TV) verlassen wollten, aber bald realisierte es bei $9 für jeden Getränk, es war billiger, Cocktails in unserem Zimmer zu haben. Andererseits war der Aufenthalt höchst und wir hoffen, dass irgendwann wieder da sein wird. Beachten Sie die Höhe - wenn Sie aus dem Mittelwest wie wir sind. Wir mussten ein paar Kannigsäure kaufen, um unsere leichte Höhenkrankheit zu helfen.

I traveled to Brian Head from Vegas to go skiing for the first time, and I will never choose Brian Head again!! I submitted a survey for management to see, but will share the same comments here for you to see. Lodging: Worst experience ever!!! So many issues. First, the lady checking us in was rude and had no knowledge of anything. The website was not clear on when check in was for AM lessons, so I asked if she knew what time we should leave to get there and she said that they shouldn't start until after 1030am, but website says to get there before 945, which isn't true because in reality, check in starts at 945. Next, there are stairs half way down the hallway, so you can't take a luggage cart to your room, you have to remove it and walk it up the stairs. There was no mention of that anywhere on your website and we were not told about it at check in. Next, I paid for a room with 2 queen beds, and they were full beds, confirmed the next day by a different receptionist. FALSE ADVERTISEMENT!!!! When I asked what could be done about the situation, all they said was to move rooms, which I didn't do because they could not confirm if the room I would be going to would have queen beds and the fact of moving all my luggage up and down more stairs without a luggage cart. Next, the bus situation was awful. They arrived late and got stuck, almost making me late for my lessons. Waiting for a bus from the resort back to the lodge took over a half hour, leaving me my brother and friend alone in the resort with no employees to assist the situation. Finally, when I booked the reservation on January 18th, I was told that there would be complimentary continental breakfast severed each morning. When we got there, they canceled it and offered us a 25% off one breakfast sandwich coupon at Navajo Cafe in its replacement. They said that their kitchen was under refurbishment, and would not offer anything else. I did not bring food because I was told there would be breakfast served, and they said that it has been this way for 2 week, but made no effort to inform me or any other customers who booked prior to their kitchens going down. The only good part of the lodge was the waitress working 2/14 in the bar and 2/15 on the restaurant downstairs in the lobby. I don't remember her name, but she was the only one working both days and she was amazing. Super friendly and helpful. Every other employee working at the lodge were miserable and had not customer service friendliness what so ever. Worst staffing I have ever experience in my life. Website: Your website needs a complete overhaul. It was an absolute terrible experience trying to book the hotel, lift, equipment, and lessons. The website was not clear at all and I tried contacting customer service for support 7 times over the span of two weeks and never reach through to anyone and never got a call back. After that I gave up and did the best I could to try and figure it out on my own. Worst experience ever. Rental Proces