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Bewertung vom2. Apr. 2026
Mrs LBA
I had a truly exceptional stay at Hotel Indigo Glasgow and felt compelled to share my experience because the level of service genuinely exceeded my expectations in ways I could hardly imagine.
My check-in experience was incredibly seamless thanks to Erin. Having previously worked in a five-star hotel in St Andrews, I am very familiar with hospitality standards and how hotels usually operate. In many luxury properties, early check-in is rarely guaranteed. Guests are often asked to wait until the official check-in time, sometimes even until 4 pm depending on availability.
I arrived at the hotel around 8 am after a long journey and thought I would simply ask, just in case. I had absolutely no expectation that a room would be available that early. To my surprise, Erin managed to arrange a room for me immediately, and there was no additional charge. I was sincerely grateful, as I had meetings to attend and it would have been very inconvenient to go into the office carrying a suitcase and backpack with my laptop and work materials.
What stood out even more was Erin’s attentiveness. When I mentioned that I required a pet-free room due to allergies, she took the time to acknowledge this and explain how the hotel manages rooms for guests with allergies. I genuinely felt listened to, understood, and supported — never judged or dismissed.
The cleanliness of the room was also excellent. Everything was immaculate, from the bathroom to the bedding and surfaces. As someone who pays close attention to hotel standards due to my own hospitality background, I could immediately see that the housekeeping team maintains a very high level of care — something that even some luxury five-star hotels occasionally fall short on. The room felt fresh, comfortable, and extremely well prepared.
Later that evening when I returned to the hotel, I was assisted by Mark. Again, based on my previous experience in hospitality, I know that late check-outs in many hotels typically come with additional fees — often £24 for 1 pm, £48 for 2 pm, and sometimes up to £60–£100 for a 4 pm checkout. I asked for a late checkout expecting that, if I was lucky, it might be extended to 1 pm. However, Mark was very helpful and kindly extended it to 2 pm, which gave me plenty of time and was something I truly appreciated.
Mark also assisted me in signing up for the rewards programme, and shortly afterwards I received the confirmation email. It really showed how organised, helpful, and considerate the front office team is.
Another moment that really impressed me happened the following day. I briefly left the hotel before checkout and accidentally left my ID and wallet in the room. When I returned, Erin immediately recognised me from the day before. She confirmed my full name and email address and then extended my key card until 2 pm so I could access my room.
Erin explained that normally the policy requires ID for that type of request, but on this occasion she used verbal confirmation because she remembered me from check-in the day before. 🩷 That level of attentiveness and professionalism is rare. It showed that the service was not simply about following procedures or ticking boxes, but about creating a genuine sense of comfort for guests and leaving a lasting impression. In all my interactions with Erin, she was enthusiastic, friendly, and supportive.
The entire experience made the hotel feel welcoming and almost like a home rather than just a place to stay. Erin and Mark are a real credit to the team, and the service I experienced here honestly exceeded what I have seen in many luxury hotels.
I would absolutely recommend Hotel Indigo Glasgow and will gladly stay again, especially as I will be travelling to Glasgow frequently over the next eight months.
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Preis pro Nacht ab:294 MYR
Bewertung vom12. Juni 2026
Anthony120My stay started very well but ended up being quite disappointing.
On the first day, we were assigned an excellent room. The layout was well designed, with the kitchen located near the entrance, while the bedroom and bathroom were separated further inside. The room also featured a large floor-to-ceiling window facing outside, providing plenty of natural light. At first glance, everything seemed perfect.
Unfortunately, when we tried to take a shower, we discovered that the water pressure in the bathroom was extremely low. It was so poor that even the toilet could not flush properly. We waited for maintenance staff for more than 30 minutes, but the issue was not resolved. A room change was only arranged after we repeatedly requested it.
The replacement room was a major downgrade. Unlike the original room, it had no outward-facing window and instead overlooked an internal courtyard. For privacy reasons, we had to keep the curtains closed most of the time. Even on sunny days, very little natural light entered the room, making the space feel dark and depressing.
The apartment is located close to the railway line, and being on a lower floor made the situation worse. Train vibrations and noise were clearly noticeable, while constant water-flow noise from upper floors could be heard throughout the day and night. The overall experience became quite uncomfortable.
The location itself is convenient, with easy access to the city centre and shopping streets. However, there were frequently groups of unemployed or suspicious-looking individuals around the building entrance. On several occasions, we also noticed people wearing face coverings and individuals who appeared to be targeting passers-by, which raised concerns about personal safety.
Overall, the first room showed that the property has the potential to provide an excellent stay. However, the severe plumbing issue, the poor replacement room, the noise problems, and the surrounding security concerns significantly affected our experience.
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Preis pro Nacht ab:357 MYR
Bewertung vom25. Juni 2026|Moxy Sleeper Zimmer mit 1 Queensize-Bett
Travel Happy RichDas Zimmer ist schön, sauber und gemütlich. Gut für einzelne Reisende Cuz Ich fürchte, nur von mir selbst im massiven Zimmer zu bleiben. Frühstück ist ganz kontinental Frühstück, das Sie erwarten können. Fitness kann Sie nicht zu viel erwarten. Aber es ist ein Vibe während der Weltmeisterschaft, in der Lobby lebendes Fußball zu beobachten.
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Preis pro Nacht ab:360 MYR
Bewertung vom4. Jan. 2026|Standard-Zimmer (Doppelbett) (Nichtraucher)
GastnutzerWhat a warm welcome we always receive at this hotel hundred percent welcome and excellent members of staff . Good food.set up is very accommodating. Pool facilities so relaxing.
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Preis pro Nacht ab:291 MYR
Bewertung vom28. Apr. 2025|Super barrierefreies Zimmer (Kingsize-Bett) (Sofabett)
Kazzam76Schönes Hotel in einer tollen Lage. Das Personal war freundlich und der Parkplatz direkt unten war kein Problem für uns. Das Zimmer war geräumig und modern. Das Frühstück war lecker und wir würden sicher hier wieder bleiben.
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Preis pro Nacht ab:424 MYR
Bewertung vom29. März 2026|Deluxe Zimmer mit Kingsize-Bett
GastnutzerDas Marriott Hotel hat die Zimmer auf einen guten Standard aktualisiert.
Das Bad wurde jedoch nicht aktualisiert und war sehr arm mit verschiedenen Bereichen schmutzig. (Siehe Fotos). Auch der Dusche Bildschirm bedeutete nicht nahe, dass viel Wasser auf den Boden gegossen wurde, wenn eine Dusche.
Eine der Badehandtücher im Zimmer hatte ein Loch in ihm.
Andere kleine Dinge waren, dass es nur einen Stuhl im Zimmer bedeutet, dass meine Frau auf dem Bett sitzen musste.
Auch nur eine Teeschlange im Zimmer.
Das ist nicht das, was ich von einem Marriott Hotel erwarten würde!
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Preis pro Nacht ab:451 MYR
Bewertung vom28. Mai 2026
GastnutzerDie Lage ist das Beste, nur ein Stein aus dem Zentralstation. Das Zimmer ist ziemlich klein. Es gibt keine Schrottvorhänge, so mit dem langen Sommertag, es fühlte sich wie Morgen nach nur einem kurzen Schlaf. Der Raumsparende, abnehmbare Bettrahmen macht manchmal Geräusche, wenn Sie umdrehen.
Groß für Komfort, aber ein wenig beeinflusst für leichte Schlafanzüge
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Preis pro Nacht ab:302 MYR
Bewertung vom24. Sept. 2026|Zimmer, 2 Einzelbetten(the duet)
S H MeredithWe enjoyed staying at this hotel as it's very convenient to both train and coach stations! The staff were so lovely, when we got there at 1pm, just wanna drop off our luggages, he said our room were ready! The room were clean and tidy. And the breakfast buffet was very good. Thank you Ibis Styles Glasgow Central!
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Preis pro Nacht ab:304 MYR
Bewertung vom5. Mai 2026
Anonymer BenutzerDas Zimmer war sauber und komfortabel, mit einer großen Menge Raum, die den Aufenthalt sehr angenehm machte.
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Preis pro Nacht ab:287 MYR
Bewertung vom31. Mai 2026|Standard-Zimmer
UBiswas
Das Zimmer war gut, aber die Lobby-Zone voller Fremden schreiende ihre eigene Sprache ich weiß nicht, dass sie aus Somalia oder welches Land sind , Sie können nicht sitzen Bar-Zone oder irgendwo im Lobby-Ebene. Es war ein kurzer Besuch, aber Zimmer war gut nicht die Chance, das Essen zu versuchen, aber nächstes Mal sicher, weil ich sehr regelmäßige Besucher sein werde, weil die Tochter wird dort sein für ihre Bildung
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Preis pro Nacht ab:256 MYR