Glasgow Argyle Hotel, BW Signature Collection

It was very cozy and spacious. The price was reasonable. Though I called the reception at late night several times, they were always kind. There was a minor problem of room service (I ordered a bottle of red wine, and they brought a opened one. So I had to call again and get new one), but they responded to my inconvenience promptly. Wish to stay again if I visit Glasgow agian.

great,,boys loved swimming etc ,good breakfast,so nice,the sauna was great,a wanted to lay ther aw night,,great staff alace,i love it herer, ........cheapest in town but hte best,,,,,,,,,,immaculate....................................,

Tommy the staff manager thinks he owns the place very rude and arrogant he is rude to other staff members too, which i have witnessed. Another staff member Chelsea also has an attitude problem. The pool and changing rooms are stinking never kept clean but always signing rota to say they have been cleaned. I’ve complained several time so i decided to change my gym to a new and cleaner gym considering i pay £20 a month and £1 each time i use their towel

I really would like to take time to let you know about the stay I booked for my brothers bday last night I always believe give credit where credit due and always nice to have positive feed back. First of all massive thank you to Sean.ashley and natalie for making his stay so special. He was overwhelmed by the hotel and hotel staff.so please can you pass on a massive thank you to these guys . my plan is after his massive feed back and photos I am cmg up in February once again thank you so so much

Great location and great amenities. Reception staff were friendly and helpful and the breakfast was ample and very nice. The only thing that was a disappointment was the lack of ventilation in the rooms and the musty smell of the bathroom permeating the room overall.

The staff were very friendly and helpful. We had an issue with our room at check in and the receptionist Ashley sorted it out she even gave us a voucher for a free drink at the bar as an apology, she was lovely and nothing felt like it was too much of an effort. great breakfast too! Natalie and the man with the beard at the bar was also lovely we didn’t catch his name but he was super nice and recommend stuff on the menu for us - burgers were 10/10 The downstairs space is brilliant for hanging out in any time of the day. For the price it was this is a great hotel.

Just stayed here tonight, and have to say Natalie behind the bar, despite being pulled in all directions work wise was the most attentive and personable bar manager I have ever had the pleasure to deal with. She alone is worth the stay. By the way the hotel is also excellent and will stay here again at every opportunity. Room is spacious warm and modern, car parking is ultra secure, effectively a compound which is reassuring. Food is great and the Makhani curry is perfect Overall, and particularly due to Natalie’s great hospitality this is a hidden gem and I could Not recommend more

My 14 year daughter booked us a hotel break at Glasgow argyle signature hotel as a Christmas gift. When we arrived we immediately went to use their leisure facilities only to be told she wasn't allowed to use these as she was too young. I explained that I we had no idea she wouldn't be able to use facilities otherwise we would have booked elsewhere, their reply was "Well it is stated on the walls of the pool" unfortunately I wasn't at the poolside when booking the hotel! We left and went back to the room disappointed only to find that the place was freezing cold, no radiators and the room was dirty ( crumbs all over the seats, remote control was filthy, toliet was dirty) pictures are to large to be uploaded. Clearly hadnt been cleaned, which during covid times is very concerning. Contacted reception to explain my concerns regarding room only to be told "well you don't need to stay here" I was absolutely gobsmaked at level of customer service. Eventually they moved us to another room. And to be fair it was a far superior room only to find feaces on the wall. I complained again and someone came to clean it promptly. I felt sorry for my daughter who had made such a great effort for us to enjoy time away from normality and the reception weren't willing to fix situation at first. Overall it's a nice hotel ( reception area) and most of the staff are lovely but they are seriously lacking in the customer service and hygiene department. Would not recommend.