Hotels in der Nähe von Muzeul Bisericilor Fortificate UNESCO, Braşov

We stayed in room 514. On the positive side, the rooms were very big, the bed comfortable and it was quiet at night. Generally, the hotel would benefit from refurbishment as many areas looked old and tired. The air conditioning worked well and the mini bar was quiet, unlike those of other hotels in which I've stayed. However, there were numerous negative points which need to be addressed. The most annoying was the shower - too small, screen too short and leaked, water taking 8 minutes (sadly I did time it as it happened every evening) to warm up in the evening. What a waste of water and a direct contradiction to the sign encouraging guests to re-use their towels. The basin struggled to fill up as its plug didn't work properly, then the remaining water was slow to empty, whilst making loud gurgling noises. Remind your staff to clean under the rim of the toilet (see photo). The drawers in the bedroom needed attention as they struggled to open and close. Despite hanging the label on the door, indicating that we'd like the room serviced (mainly a need for fresh towels from mopping up the leak), this was not done and it took 3 visits to reception to get said clean towels (1 from the tour guide and 2 from myself). I was told that rooms were got ready for new guests before existing guests' rooms. Preferential treatment for new customers whilst the old ones don't matter! Clearly the hotel was understaffed and they ran out of time. On the third morning of our 4 night stay; breakfast proved to be a real ordeal. Only one coffee machine working for the whole hotel, lack of food due to so many guests and the supply not meeting the demand. It would help if guests did not help themselves to breakfast provisions and make their lunch rolls from them!! Having addressed my concerns to the manager, I did not feel respected and valued.

To get to the elevator to rooms, you need to walk up some 20+ steps; front desk should help people, you shouldn't have to request it. You are 12-15 minutes to the Old Town but at night you have a 50 yard, irregular side walk with no lighting to navigate. Parking in front of hotel but you will need someone to stop the crazy traffic to allow you to exit. Breakfast is on sixth floor (you need to walk from the fifth floor) and has the most unbeatable view the city. But this room is only open for breakfast -- why not for drinks in the evening? Room was good sized, breakfast good,

Although so close to the pedestrian street and the Council Square, you have a panoramic view of Brasov and Tampa, there is a lot of vegetation, a neighborhood with chic houses with interwar architecture. Everything renovated, modern in terms of utilities but keeping many details retro in harmony with the architecture of the house. Cleaning, excellent mattresses for a good night's sleep, small specific details for 4 stars, rich breakfast, from fruit to cakes, including smoked salmon in abundance, and the breakfast interval is very generous, up to 11, which is rare. The terrace is beautiful. Very beautiful and impeccably clean bathrooms. We had a single room in the villa and a studio with generous space in an annex building, renovated in minimalist style . Rooms with minibar as well as tea, coffee, water from the house. The villa has about 6-7 parking spaces but there is the possibility of parking on the street or in the parking lot arranged nearby .

Das Hotel ist gut, es gibt auch eine Sauna, die verwendet werden kann, aber Männer und Frauen sind verwirrt, die Sauna-Zimmer ist nicht groß und kann drei Personen beherbergen, so dass ich mit zwei unglaublichen deutschen Männern die Sauna gebräuchlich gemacht habe, und es ist gut, dass sie eher gentlemen, von Anfang an bis Ende für die Damen zu bedienen.

Neues Hôtel in Brasov, freundlicher und kompetenter Empfang, saubere schöne Zimmer mit angenehmen Ambiente. À la carte Frühstück köstlich und rasch bedient. Die Unterstützung bei meinem Gepäckverlust war hervorragend. Ich werde wieder im Qosmo Hotel in Brasov übernachten.

Our stay was a mixed bag: an impressive façade and spacious accommodations but significant shortcomings in facility management and staff conduct. We booked a premium suite to celebrate my wife’s birthday with our daughters amid the picturesque mountain scenery. We were initially impressed, but issues soon became apparent. Inoperative in-suite sauna, a defective window, an unstable chair armrest, tired old mattresses, no plug near the coffee maker are examples in our suite. Despite assurances of repair from reception staff, the sauna was never fixed, and staff were dismissive when inquired about. Cristina at reception was particularly discourteous and unprofessional. The breakfast buffet fell short of expectations: inadequate replenishment of food and beverage items, cold eggs, and uncleaned tables. The swimming pool area, though aesthetically pleasing, posed safety hazards due to slippery floors. Inflatable toys for kids were all pierced and unusable. We observed kitchenware being soaked in the hotel pond while returning to the hotel at night -＞ a potential food safety issue? When trying to discuss the issues with the manager on duty at check-out, we were told (by Cristina) that there was none that day. If true, that might explain the operational deficiencies. Inconsistent service quality and neglect of maintenance indicate a disregard for customer satisfaction and operational standards. Improvements in management and infrastructure would be needed to align with expectations of discerning travellers. Overall, an unpleasant 'aftertaste' outweighs the positive aspects of our stay. We'll only consider coming back to this establishment if big changes are implemented.

Lassen Sie uns beginnen mit der Anschrift des Hotels, alle guten, gut gepflegten Einrichtungen, ein Spa mit einem kleinen Innenpool und 2 Outdoor Jacuzzi. Das gesamte Holz-Thema sieht erstaunlich aus, und es war interessant, wie viel Anstrengungen, die Blumenblumen auf allen Balkonen sichtbar zu erhalten. Das Highlight für mich war jedoch das Frühstück. Ich habe noch das gleiche Frühstücksniveau zu sehen, wo ich noch war. Sie werden mit Wahlen verstümmelt, wo Sie nicht wissen, was zu wählen. Sie fühlen sich wie ein paar Nüsse? Sicher! Walnuten, Erdnüsse, Mandeln, pistachien und 5 mehr wusste ich nicht einmal, was sie waren. Obst, wie 10 Typen, Fruchtschleifen mit einem Schokoladequelle, Dognüsse, Honigkomb, Omelette Station, ein ganzes Jambon Serrano-Bein, von dem Sie schneiden konnten. Jedenfalls bekommen Sie das Bild, würde ich sagen, das gesamte Menü bestand aus mindestens 100 verschiedenen Artikeln, von der Backe bis zu Obst und Gewürzen. Wird sicher wieder kommen, vielleicht nur für die Herausforderung, alles zu schmecken.