Hotel Aro Palace

高いだけあって、レセプショニストのレベルの高さを感じました。 忘れ物に気づきましたが、配送手続きのサービスの提供がなく（着払いで）、高いホテルの割には柔軟性に乏しく、融通が利かないので、不便で困っています。

此酒店位於Brasov極負盛名的熱門旅遊地點老城區中心 無論四處步行體驗東歐藝術建築物及選擇餐飲集中地方都極之方便 . Hotel Aro Palace 酒店大堂算是精美而且非常之大 需然並不美輪美奐 但當您選擇入住 不會後悔 加上酒店内應有設施 如大型暖水泳池 桑拿房夠曬大 今次東歐之遊第三個站 布拉索夫 選擇阿羅宫 非常滿意 提示停車場需要收費。

早餐相當可以！ 建議客房配備燒水壺

老酒店，五星肯定沒有，最多三星，價格不值，位置一流，服務可以，免費水都沒有

We stayed here for 2 nights on a group tour after disembarking our River Cruise. We really have NO complaints , yes it doesn’t look great from the outside , but once inside very surprising for Romania. Large foyer, staff friendly , large room overlooking Citadel , breakfast adequate, everything very clean . What more could you ask for? You are barely in the hotel, we holiday to see the sights of Braşov, Great location, around the corner, many great restaurants and shopping , all very affordable compared to many countries in Europe . We wouldn’t hesitate to book this hotel again.

The Aro Palace makes for a fantastic old folks home. It’s vast and nothing in it. The artwork is parked on easels from year to year and does nothing for the visitor/ patron experience. Even the piano is soul less and locked. The main lobby area is vast and soul less. I mean having an open office space over reception looks awful. The bar is tiny and could easily be missed forgotten. It’s definitely not a contemporary five star hotel maybe in days gone by? Breakfast buffet starts at 7am to 10.30am and is stone cold by 8am. The cooked options are boring, greasy and the egg options very poor. The entire operation just languishes until everyone disappears. Indeed no good morning smile or welcome to the start of another great day! The bedroom/bathrooms/ furniture need major makeovers. To have a shower involves jumping into a high bath tub! Bathroom space is very tight for 2 persons. The grab handle was loose on wall. Pictures tell a lot! At time of writing this review the pool/spa area was closed for maintenance. It would have been good to know in advance and we could have reserved a different hotel option! The Horizon restaurant on 8th floor offers the potential to see city of Brasov from a height. But the experience ends there. The staff friendly if approached however some require training to engage with the hotel patrons. There are better hotel options available in Brasov and the Aro Palace sadly markets itself on days of a bygone era. Pity because it could be a fantastic 5 star hotel.