Premier Suites Bay Village

If you are simply looking for a place to sleep, this is just fine. If you plan on spending any amount of time in the room itself, you need to book somewhere else. I booked for business travel so I spent very little time in the room and it worked out okay. Be aware that only some rooms have a bathroom in the suite (luckily mine did).

The room does not have a central heating system. It has a portable Decker heating unit. Once you turn on the heater the power of entire room went off. I emailed the unit manager to switch to another room. There was not replied. Instead the unit manager asked me to reset the breaker in the basement. So I have to stay in the unit without heating. The blinds on both sides of windows also smaller than the window size; therefore, the wind can in easily. The weather temperature was around 34 to 36 F

This apartment is situated in an at least hundred years old house with wooden staircase and no lift. Modestly upholstered and decorated and with small bathroom. Essentials were provided. Overpriced for the quality and position.

Power and heat went out Blinds are broken Lack of responsiveness of staff and management Obtuse costumer service

The shared bathroom was cleaned twice a day sometimes, it was not bad at all. The room was a little smelly but you get used to it 😂 no parking at all.

What a nightmare!! Don't stay here! Room 13 is right next to a loud road and there was a party all night. I got no sleep. Whn asking to chage the room thet wanted another $55. Never again!

Great classic old mansion converted into a single-room rental property. If you can get over the architectural tragedy of ruining the mansion, the room had a lot of amenities added to make it comfortable (fridge, AC, TV). It is old, so don't have high expectations of the maintenance (e.g. the TV seemed like it was about to fall off the wall). It's my own fault I missed the part of the description saying "shared bathroom". Other listings specifically said "shared bathroom" on the search results page. When clicking on a specific hotel the description page of other shared bathroom type rooms said so in the details on the description page. However there is another title on the Details page of an individual listing which does not match the title of the listing in the search results - and there it says, plain as day, "shared bathroom". So, my fault.

We came back to our unit to find a mouse snacking on our food. If you are staying here I'd recommend storing your food in hard plastic containers or in dresser drawers. I would imagine it's hard to keep the mice out (they are quite prevalent outside). The unit we stayed in had a portable A/C unit that leaked water and struggled to keep the room cool. The bed frame seemed to be sized for a queen bed, but there was only a full/double mattress on it.

I was extremely disappointed with my stay at this property. With how smooth the communication and check in was and the price of the room, I had high expectations. The room was extremely dirty and worn out. This is without a doubt the worst room I’ve ever stayed in and I’ve travelled to quite a few places