Days Inn & Suites by Wyndham Summerside

Showed up at hotel at 1:30pm, was told check was not in till 3:00, I asked if all rooms would be ready at the same time, they said yes! I asked do you have a cleaning crew in every room, lol, not pleasant service, not accommodating, not friendly, stay away, no common sense to company policys

I booked this hotel through Air Miles (which apparently is affiliated with ******* in some way). I initially booked for two nights but later decided to stay another and made a second reservation. Not a good idea, in hindsight. When we checked in, I explained about that to the young woman at the desk. I was required to give them a $200 deposit on my credit card. I've never had to do that before but usually I book using a credit card and not using Air Miles so perhaps that's standard. The hotel is located at the edge of downtown Summerside in a slightly sketchy neighbourhood. There may or may not be a nice view from the other side of the hotel but our third floor room overlooked the Royal Canadian Legion bar. I didn't hear anything as I had earbuds in when I slept but my son said the noise from the people smoking outside the bar was pretty loud. The decor was ok and I did like that the window shade had a sort of mural on it. The fridge was larger than a mini fridge, which was nice. There were two queen beds and a desk with a couple of drawers and a single desk chair. There was nowhere else to sit but on the beds. The mattresses were pretty comfortable but were on top of a metal sheet of some sort and when you get up, the metal buckles and makes a heck of a noise as it vibrates. Took us two days to figure out where the noise was coming from. The bathroom was pretty standard except the tub had a sort of channel down the middle, presumably to help the water along when draining?? My son slipped and nearly fell because it was such an odd configuration. I decided to get a bath. The back of the tub was straight up and incredibly uncomfortable to lie in. Also, the bottom of the tub had some kind of grit imbedded in the paint, presumably to prevent slipping. Something like you'd find around a swimming pool. That was very uncomfortable to sit or lie on so I gave up on that. Wouldn't have been nice for a small child to have a bath in. So far, it was just ok, but the best was yet to come. I was awakened on the second morning by the phone ringing but by the time I figured out it was the room phone and not my cell, they had hung up. A few minutes later (it was around 11:30), there was a knock on the door and a cleaner said he was there to clean as we were leaving that day. We weren't leaving because of the extra day I booked and I told him that. He went away and a few minutes later, he knocked again. I was getting a little annoyed by all of this as I was barely awake and was wearing pajamas. The man didn't speak much English and was saying something about the phone. I couldn't understand what he wanted and then the phone rang so I closed the door and answered the phone. I was told they had no reservation for our third night and I explained again. They asked me to email them my confirmation which I did and then we set about getting ready for the day. As we left, the woman at the desk said they were trying to figure out with ******* what was going on. Whatev

This appears to be an older location that has been non-professionally renovated. (2 inch gaps in the flooring in the dining area, broken tiles, wood missing from doors, etc. Minimal lighting. TV but no cable so you can't actually watch anything except youTube. Bed was comfy but it was on a thin metal ?shelf? that constantly made noise as you moved. The staff were pleasant and the breakfast was good.

Renovated property, had to switch rooms because one did not have hot water. Next room did not have a hall light. Good for a place to lay your head.

Clean, renovated room. The hotel itself had a very strong smell, like a floral air freshener but it did not smell good.

Internet was not very good, and not to be able to watch cable TV was very disappointing.

it was nice and centrally located. only bad thing and wasnt that bad was took a while for the hot water to come but when it did it was plenty hot. i would definately stay again

The room was newly renovated except the bathtub. I assume that will also be renovated. There was a copper fitting and a little debris from installing the toilet still on the floor. I am sure once all the renovations in the building are completed that it will be a wonderful place to stay. Also the blinds with the scenery pictures are a really nice touch.

It wasn’t too bad. The breakfast could have been better.