Mayaguez Plaza Hotel, SureStay Collection by Best Western

Excellent facilities, nice and clean, very kind and helpful staff, good breakfast and great location.

Romantic hotel with very good facilities. Loved the fact that it has a laundry. Walking distance to excellent restaurants and the beautiful plaza. Would definitely stay again and recommend.

Loved the historic building, charming Spanish hacienda style decor and inside courtyards, and old town location. Some towels were worn out and dingy white while others were brand new. We had no hot water in our shower - a major inconvenience caused perhaps by a temperamental shower faucet? When we reported this at checkout, staff didn't seem to care.

Breakfast selection could have been better. Coffee machine was great! Staff attention was great, location and parking very convenient.

Right next to central plaza, breakfast included and the coffee is amazing. Love the location!

Hotel is in good area and parking is a block away, nice and updated Lobby. Room accommodations were terrible, bed, headboard and all furniture are super old and worn out. Room safe box covered in rust. Room had a dengie smell. Limited breakfast, went 2 times to have breakfast and everything was empty, had to go somewhere else and buy breakfast. Nice and affordable stay, but don't expect a modern updated and luxurious room.

The hotel was great as well as its personnel but there were a Dominican Republic baseball delegation that makes a nightmare of our stay. Children alone w/o supervision, running all the time down the hallway, screaming, turning on the fire alarm. It was the worse stay in my life. But I think that even it was not the fault of the manager of the hotel you need to be very careful when allow those kinds of activities

A good hotel, I’ve stayed many times. This last time there were many people in the public facilities playing loud music with some speakers, and a lot of kids running by the floors aisles. Inside the room we can hear all the outside noise. Not so joyful, but the room was clean and comfy.

Unique and antique place. Love the room. Pillows and bed are another level. Great staff. Centric everything is close.