The area is simply stunningly beautiful. The reception staff pleasant and the suite, a little dark due to small windows, but very pleasant. The visit was spoilt by the catering. The barman was unhelpful, bordering rude and essentially unpleasant. We only drank there once. The evening meal was most disappointing. We were shown to our table, the menus dropped and the waiter promptly walked off. 15 minutes later a different waiter appeared and took our order. The staff were indifferent, totally unmotivated and exceptionally badly organised. There was no one in control. It was a long wait for everything and not remotely enjoyable. We did not take another evening meal. Breakfast was poor. The bread ran out, as did the cold meats, as did the hot water for tea making, the water and pods for the coffee machine. At the end of breakfast we were surrounded by uncleared tables. To get hot food you had to chase the waiter to order food. The bacon and eggs were dreadful and the scrambled eggs dry and unappetising. See photos. There is clearly no catering manager and the manager appears to be doing a poor job. We have stayed in 5 paradors on our holiday and all have been excellent but not Bielsa.
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