Premier Inn London Bexleyheath

The room was a little 'tired' with curtains that needed replacing, but otherwise clean and comfortable. The reception staff were very welcoming and extremely good (Jo) when it came to helping us out with an unexpected personal issue - so full marks to them. Sadly, breakfast was really not good. A request for 2 poached eggs resulted in a very long wait (over 10 minutes) and delivery of what can only be described as 2 very hard boiled objects which were inedible. The coffee machine was a nigh**are to work and the coffee was awful. The attitude of the reception staff was the one shining light on what was really a less than average stay.

Really helpful staff, sorted a room out for me last minute. Think the names was Peter, Josephine and Katrina. The room was exactly what you would expect and very clean. Price was good at £121 considering it was there last one on a Saturday late afternoon.

As expected , good service and value , always a good comfortable room very convenient location for Bexleyheath to meet up for a celebration

Awful from beginning to end Receptionist rude and unhelpful Asked for a manager Only to be told haha she doesn’t actually come into work! Room smelt of smoke Constant noise from fan The only good thing was the brewers fayre Emma and her team we’re perfect

Very easy to book and check in was simple and easy to do. Comfy bed and good amenities in the room and very close to town centre

I rated 4 stars because it met the standards and quality of a 3-star hotel but there were some minor details that could be improved on, such as providing water for kettle, and better instructions on how to operate the lights and air-con

I had a flood so stayed in this hotel for 6 months. The service I had from the staff was amazing. The building is in need of some refurbishment. The members of staff who deserve a mention for outstanding assistance (I am partially sighted and have mobility issues) are. Cieron Brian Josephine Misha Lesley Emma and Charlotte all the staff were great but these deserve a special mention.

I was staying in the hotel so I could partake in the London Marathon. The hotel is located in the city centre within a few minutes' walk of the shops and the shopping mail. We arrived in the afternoon, and our room was ready, so we were able to check in straight away. We had good reports about the hotel. The room was clean and well stocked. The Internet was a slight problem, but we were able to manage without it for a few days. It was nice to have breakfast before the race. And we will be back!