Michele
17. September 2023
We've been staying here for over 20yrs but after staying at Dormie House, 20mins further down the road & comparing the 2, this will be our last stay at Craigieburn. A couple of minor things but annoying things. The bathrooms are tiny & the remote for the TV not at all intuitive, with this robotic voice rattling off these numbers. The volume won't go above 14 & we found we could barely hear it, plus we had to go back to 'home' to change the channel, it wouldn't just go from one to the other. Also, there were several bead blow flies in the stairwell from the Friday we arrived, until the Sunday we went home. Finally, they've introduced a $100 pre-payment. They take your money on the day of check-in & then release it several days later. Ultimately there doesn't seem to be any recognition of return customer's or their loyalty, which would surely be as easy as looking up a mobile number & seeing one's history.
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