Simeon Simeon
10. April 2024
Arrived after a 5 hour international flight 6am at T2 had to get to T1 which I am aware of. Got to the door and no lift is provided, had to carry my 2x 30kg up the stairs.
I understand I am very early and asked what time the earliest possibility to check in. They simply said 2pm which is noted. However most hotels I have been to try their best to get a room ready usually by 10 or 12 they are able to let us in.
We sat in the lobby with no sockets or compliments. The comfy chairs are in the back which they instantly said I had to pay to sit in those chairs. Waited till 12pm and noticed most of the rooms were cleaned and ready but yet again they refused to let me enter the room. Got into the room at 2 after waiting 8hours.
Room is as expected in photos, only minus to me was no soap bar provided to wash hands in the bathroom. But the whole waiting until exactly 2pm was an ABSOLUTE joke, hotels always prioritise customer satisfaction and they missed all of it.
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