Gastnutzer
27. Februar 2023
We didn’t have a great experience and had to cut our time short; only didn’t 1 night instead of 2. We checked in around 6-7 pm that night. The front desk staff was very pleasant however, the first room was a smoking room ( or smelt like it) which I wish they had said something prior to showing us to the room. I didn’t want to complain but when the keyless door key would not work and they couldn’t find the actual room key, this became problematic. We were moved to another room next door which was non smoking and smelled much better. The room was dark as there is no overhead lighting near the bed. We showered and went bed… uneventful. The next morning with more lighting, we noticed the towels were dingy and stained… they should have been tossed! We quickly packed and decided to leave at 8 am. As the breakfast was complimentary for overnight guests, we decided to gave breakfast… big mistake. The restaurant service was slowwwwwww. We waited 30 minutes for the restaurant to open up/start operations. Breakfast was served 1 hr and 20 minutes after they were supposed to open. I can’t really comment fairly on quality of food as by then my hungry kids and lost their minds. I would have wanted to enjoy this place as it is a great location and beautiful scenes but the poor upkeep of the towels, dark dingy rooms, non functional keyless doors made this place subpar.
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