Hampton Inn & Suites Williamsport-Faxon Exit

Nice building, but the people inside could use some up keeping. The employees could care less if you were there or not. Hot tub was Great!!

Really nice hotel, with nicely laid out rooms, excellent bath and a really nice outdoor patio with fireplace and fire pit.

The staff was very kind and helpful. I had my granddaughter and her service dog with me.

Friendly staff, very clean and a great location.

We checked in about 4pm, and Fletcher at the front desk was very friendly and helpful... I want my nights in a hotel to be quiet ,so I'm always a little bit concerned about where my room is, and it's proximity to other (potentially) noisy guests... Happy to say, that wasn't an issue... Maybe just dumb luck, but having a room on the top floor helped, I'm sure. The room itself was clean, as was the bathroom, shower, etc... We were in a suite, and there were a few notable things about the room... I liked the fact that the shower head was up high (I'm 6'4") and it had a waterpik adjustable head on it... Also happy that the water didn't have any of that water softening stuff in it (which always seems impossible to rinse off)... Things I wasn't happy about: I prefer it when the bathroom sink and mirror are actually in the bathroom, not outside of it.... Also, I like the room to be really dark at night, and the curtains were only so-so at keeping out the light... My wife likes a night light in the bathroom, but there was no outlet to plug it into, so it had to be plugged in outside the bathroom, which killed my dark room... Another thing about the room: the television was in a weird spot on the wall, not really facing the couch/chairs or the bed, so it was difficult to watch from either of those places. The breakfast was a big letdown... Some kind of southwestern eggs with peppers (not good), sausage links that weren't too good, only the cereal and bagels and yogurt were ok

Our room was 55 degrees when we got there. We had to raise the temp and leave for a few hours to let it warm up. Stay was wonderful otherwise.

The location was convenient, staff was great! We were not completely satisfied with our room. We booked a large room and the sheets & bedding for a Hilton property SHOULD be outstanding!! They were clean, however they weren’t starched & crisp! My husband & I travel all over the country. HILTON needs to up their standards, especially at a new location!

Check in was great. Kaeylan was very friendly and efficient…

The stay overall was good. However, there was an odor in the front lobby that smelled like old lingering cigarette smoke.