Stonehill Suites

room service food was great nice and tasty food and the bed was amazing and comfortable.

Hotel is accessible and clean..the crew are friendly and the food is awesome...I definitely book again on my next trip

Excellent customer service and Loved the amenities. The hotel is very clean as well. Thank you so much

Hoping for a better service and assistance next time.

Goods

酒店在當地是不錯的了，很安靜，主要是空調安靜，房間很大，舉架也很高。首富的酒店還是不錯的，不過沒有中餐，離 SM 或者購物中心需要打車。

睡不好覺： ​酒店旁/樓上的酒吧凌晨一點還在蹦迪 ​隔壁雞舍半夜三點開始打鳴 ​天花板上的通風管道里有老鼠在打架、撓地板，酒店設的機關壓根抓不到 ​換了個房間後，早上七八點 有工人掛在外牆鑽牆 ​ 酒店也降本得有點厲害，不打電話給前台叫打掃的話，是沒有人來打掃的。 我提前訂了機票離開。。。

While the hotel boasts beautiful interiors, the service is a major fail! On the second day of my stay, I took the initiative to remind the staff about our request for extra beds, which I had already made upon check-in. I came back to hotel at 2pm to remind front desk. However, despite my efforts, the beds were still not set up by 6 pm. So once again we reminded the front swak as my kids had a delayed flight, and we wanted the beds ready after dinner. We reiterated our request multiple times throughout the day. Yet, to my dismay, upon returning from dinner at 8:30 pm, the beds remained unprepared and not even seen in the room. To add to the frustration, the front desk girl named Ann told us the delay to our supposed indecision regarding a breakfast package in connection to the extra bed. The breakfast-inclusive package or not should have had no bearing on the timely setup of our beds. We also had requested before we left the room that our safe was not in working condition and if they would be able to repair or replace. Upon returning after dinner - no action had been made. Safe still busted. Worst of all after a very tiring day at 10:45pm music is blaring loudly one floor above us on the 5th. They didnt even warn us of an event ongoing. We would have never checked in if we were told ahead of time that there would be disturbing music all night long. Such a disappointment! Glaring difference between the hotel's impressive aesthetics and its operational inefficiency. Basic guest comfort and service is soooo lacking.