Hotels in der Nähe von Agia Napa Promenade, Ayia Napa

The hotel staff are brilliant and caring especially kostas he was very respectful and very nice and cared for us the 6 nights we were here and made sure we were safe. The rooms were comfy and nice, the air conditioning does cost extra but is definitely worth it for the money. The cleaning is perfect and lovely. love megan

Wir waren diesen Monat zweimal im Hotel. Das erste Mal mit meinem Mann und wir waren im Flügel nur für Erwachsene und das zweite Mal jetzt 3 Tage mit unseren Babys. Das Hotel liegt in einer sehr guten Gegend, unser Zimmer war Superior und war neu, sauber und geräumig. Die Pools sind groß, sehr praktisch für jemanden mit kleinen Babys und direkt nebenan ist der Strand des Hotels. Das Personal ist sehr hilfsbereit und höflich. Der einzige Nachteil für mich ist, dass wir einige Stunden lang keinen Parkplatz finden konnten, besonders wenn wir spät in der Nacht zurückkehrten. Ansonsten kann ich es sehr empfehlen und wir werden es wieder besuchen!

This is one lovely hotel! If you want a place that isn’t huge and over crowded then this is the place. Never short of a sun bed, the pool is never overcrowded and the accommodation is lovely. As for the staff well they are nothing short of incredible, they are friendly and welcoming and take the time to have a chat and a laugh. We will be back for sure!

Hotel and swimming pools are lovely but few things really let it down and I wouldn’t return. We travelled with two children aged 4&5. Entertainment in the evening was very poor apart from a magician and parrot show which lasted at most 45 minutes and situated on a terrace which isn’t big enough for everyone. The kids mini disco is outside the kids club, in the dark, most kids love this and felt disappointed for them. Food - restaurant area where food is situated is too small for amount of guests, quality poor and food often only warm or overcooked and did not look appealing, dessert choice was poor, lots of jelly’s and mousse based. I’ve stayed at a few Atlantica hotels and this was the worse for food. Staff - housekeeping, bar and restaurant were great, friendly and do a great job. Reception - contacted twice for a replacement hairdryer as one in room smelt of burning when used, had to ask a third time before it was changed. Swim up rooms - we opted for this option and paid additional price for it, was lovely but put a Sun lounger instead of the uncomfortable chairs and was approached by a lifeguard who abruptly told us we couldn’t have it there, even though other rooms had them. This lifeguard would also be seen putting umbrellas down when guests wanted them up, asked us to put our neighbours umbrella down which we refused to do. Seemed to spend a lot of time upsetting guests than watching over the people in the pools. Spoke to reception about this but totally ignored and spoilt our holiday not being allowed a sun lounger to relax on. Hotel amenities not large enough for the amount of guests and you have to pay for one of the restaurants and also the roof top bar. One restaurant you can visit once per stay was not great apart from the main course. Bit out the way and cost between 15 - 20 euros to Protaras or Aiya Napa. Lovely beach a couple of minutes away but get there early to get a sun lounger as only small. We had a nice time but hopefully the hotel will act on feedback and make some changes.

Ich kann nicht verstehen, das es negative Beurteilungen gibt ! Für uns war es der perfekte Urlaub! Super Empfang an der Rezeption , sehr schönes Zimmer mit Blick auf Pool und Meer mit Wasser und Kaffeemaschine! Wir hatten All-inclusive gewählt und ich muss sagen das Essen war abwechslungsreich und hat sehr gut geschmeckt! Der Chefkoch war immer anwesend und hat gefragt ob alles in Ordnung ist! Das gesamte Personal, ob Rezeption, Restaurant oder Pool Bar war immer super freundlich, nichts war ihnen zu viel! Auch der General Manager war ständig anwesend und hat geschaut ob die Gäste zufrieden sind! Die zwei Pools und das Gym hervorragend! Zu den Stränden war es auch nicht weit und sind alle sauber und gepflegt! Ein Spa ist natürlich auch vorhanden! Ich war wirklich schon in vielen Hotel, aber das Al Herbal gehört für mich zu den Besten! Hervorragend 👏👏