Hotels in der Nähe von Торговый дом ＂NUR＂ in Almaty

Discovery Guest House is located at the foot of the Tien Shan Mountains, Zailiyskiy Alatau. Within an hour's reach from home: Big Almaty Lake; ski resort Shymbulak; ice rink Medeo, etc. In 15 minutes you can find yourself in the bustle of the Almaty city.The owners of the house are happy to welcome their guests in cozy and comfortable rooms with all amenities, to treat them to a delicious and beautiful breakfast. Fresh air, mountain atmosphere, evenings by the fireplace, beautiful sunrises and sunsets are waiting for you!!!

There were 36 of us who came to take part in the forum exhibition. As the coordinator of the group, I can say that all our issues were resolved in a timely and competent manner. The hotel is located within walking distance from the exhibition pavilion, which helped us to avoid city traffic jams. A five-minute morning walk is refreshing. A very varied breakfast is included in the accommodation. Fresh and clean bed linen, comfortable beds are what you need after a long day on your feet. The most important thing for me personally is the presence of a kettle and drinking water in the room - I like to make tea in the evening and watch the news on TV. We recommend this hotel for working people, especially those who came to the Atakent exhibition.

We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo

Ich habe dieses Hotel auf der Grundlage der Fotos, die sie lieferten, reserviert, aber offensichtlich waren ihre Fotos nicht der Realität entsprechen. Die Vordertafelsartikel sagten mir, dass die Fotos, die sie gemacht haben, aus dem Hotel in der Türkei stammen, und dass das Zimmer selbst anders ist, und ja, sie waren völlig anders. Die Zimmer sind sehr klein, sehr sehr klein wirklich. Es scheint das Hotel ziemlich neu. Das Frühstück ist nicht schlecht, und haben eine gute Aussicht auf die Berge. Werden Sie noch mal bleiben? Antworten Sie nein

The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.

Neben dem Rückzug ist der Preis für die anderen gut. Der Preis ist wirklich höher als in anderen Städten, aber der Service ist wirklich besser als die Hardware-Anlagen und mehr als 1000 Hotels. Hilfe beim Austausch von Kleingeld und Milch ist sehr gut.

性價比與國內那是天差地別，衹相當於國內60元左右的，且價格波動還特別大。真擔心牛高馬大的客人在逼窄的房間裏轉身難、翻身難床不夠寬，除了二個床頭櫃，沒有放行李物品的地方，更別說有張桌子枱板什麼的，有的“陽台”類似一個電梯井道，1.9m以下的，別侈望能看到外麪，看到了也是另一棟樓的外牆。

Schöner Ort. gutes Frühstück. nette Leute. perfekter Aufenthalt im interkontinentalen Almaty. Ich möchte das Hotel Geschäftsleuten empfehlen.

In einem komplett guten Hotel ...da müde ... Still .... Handtücher für die Hände der Füße des Gesichts und des Körpers ... Seife alles da ist ...bar Bit .... Teezucker ist ....Fen Teacher.. Es gibt einen glatten Raum ... gute Lage .... viel, dass es ... und geben Sie einen Platz ruhig ...

Zunächst eine schöne Stadt, meine Erfahrung mit diesem Hotel ab Tag 1 war positiv, sehr freundliches Personal, schöne Atmosphäre Zimmer sind ziemlich gut und sauber, die Preise sind nicht sehr hoch, Zimmerservice auch gut, Der entspannende Teil meines Aufenthalts war, als ich nach GO-SPA ging, es war erstaunlich, fantastische Einrichtungen im Spa, sehr positiv Personal und der Pool war sauber und alle Eminities wurden aktualisiert, der Hygiene Teil wurde sehr ordnungsgemäß behandelt,über alles geben ich 5 von 5für AISER Hotel , und ich empfehle auch meinen Freunden.