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5 Sterne

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Geschäftsreise

Emporio Acapulco
4.1/5108 Bewertungen

Emporio Acapulco

Acapulco|0.96km vom Stadtzentrum
Ich schreibe sehr selten eine Bewertung, aber ich fühlte mich wie ich mit diesem Hotel benötigte. Dieses Hotel verfügt über schöne Zimmer und Poolbereiche und gute Lage am Strand, aber würde nicht für Paare oder Einzelreisende oder Geschäftsreisende empfehlen. mindestens 80% der Gäste waren Familien. Das Hotel hat einige wirklich frustrierende Dinge, die den Aufenthalt viel weniger angenehm machen als es sollte. 1. Eincheckung - wartete 20 Minuten, um eincheckung, obwohl wir die erste Person im Warteschlange waren und es gab nur 1 weitere Paare Check-in . Es schien 3 Mitarbeiter zwischen dem Front- und Rückbüro zu bewegen, aber niemand hat Augenkontakt oder erkannt. Ich fühlte mich ein wenig unsichtbar. Nicht ein schöner erstes Eindruck. 2. Frühstück. Chaotisch. Im Zimmerpreis und es ein Buffet enthalten. Ankunft 0930 und wartete 30 Minuten, um zu kommen, da es so beschäftigt war. Muss um den Eingang liegen und warten Sie auf Ihren Namen wurde gerufen, um zu gehen. Das Personal am Eingang war nett und unter dem Druck aller hungernden Gäste, die auf den Eingang warten. Es gibt andere Mitarbeiter, die am Eingang und an der Rezeption stehen - aber nur die Beobachtung und nicht wirklich etwas tun, um die Gäste Erfahrung irgendwie besser zu machen - seltsam. Im Frühstücksrestaurant wird es voller Familien und Kinder. Wirklich laut und krank und um es noch mehr Lärm gibt es Musik spielen und TV auf der Wand. Was ein schönes entspannendes Frühstück sollte ist eine stressige Erfahrung. Es gibt eine Warteschlange für jede Buffetstation. Wir hatten nie das kochende Frühstück, da die Warteschlange zu lange war. Wir kamen 90 Minuten früher aus dem Bett, um die gleiche Frühstückserfahrung am nächsten Tag zu vermeiden (0800). Das Frühstücksrestaurant ist zu klein, um mit der Anzahl der Gäste zu kämpfen - ich vermute, dies ist eine tägliche Erfahrung. Der Raum muss erweitert werden. 3. Pool-Gebiete. Es gibt einen Familienpool, wo Menschen sehr früh am Morgen Betten retten - Sie müssen früh auf sein, um hier ein Sonnenbett zu bekommen. Der Erwachsenenpool ist wirklich schön, aber 3 irritante Dinge, die entspannen durch den Pool eine wirklich unentspannende Erfahrung machen. Musik - hochenergiemusik, die aus einem geringqualitativen, geringqualitativen Sprecher ausblasen, der schrecklich klang. Es war offensichtlich niemand, der die Musik genießt und schafft keine kalte entspannende Vibe. Ich verstehe nicht, warum die Hotelverwaltung das nicht sehen kann? Die Sonnenlounge sind von den Pools und auf dem Gras alle mit Holzblöcken aufrecht befestigt, so dass Sie sie nicht flach liegen können. Ich habe das nie in einem Hotel weltweit gesehen - ich kann nicht verstehen, warum ein Hotel das tun würde, wenn es nicht, um sie besser in der Fotografie aussehen? Es ist sicherlich nicht im Interesse der Gäste. Es gab einen Kellner, der für Sie Getränke bestellt hätte, aber er hat uns nie näher gekommen oder in den 2 Tagen, in denen wir da waren, Augenkontakt gemacht. Es scheint, als hätten Sie seine Aufmerksamkeit erhalten oder ihm näher gekommen, wenn Sie ihn sehen. Es gab nur 1 Bartender, der hart an der Poolbar arbeitete und immer Leute warten auf Bestellung - so störte es nicht, wie es scheint, es wird eine lange Warte sein. Andere
HS Hotsson Hotel Acapulco
4/5107 Bewertungen

HS Hotsson Hotel Acapulco

Acapulco|0.65km vom Stadtzentrum
The building has an intriguing shape and there are many pools. It’s also right in La Condesa Beach. Ideal location, you would think. BUT…. 1. After checking in, I found a very dirty washroom sink, and called down to report it. The woman who arrived waved her hand dismissively but I stood my ground and she cleaned it. Turns out the drain is clogged so even if the poor cleaner did her job the first time, the previous guest’s hair and muck would ring the sink unless you took special care. Annnd the sink was never fixed the whole time I was there. 2. At checkin I got a band slapped on my wrist and later realized every guest got one. It showed you belong on the property. Also they come in different colors: White means a basic stay; red means breakfast included and purple means all inclusive. So yea others will know what you’re paying for during your stay. 3. The beach is pretty good except it’s a pirate’s cove — meaning that because of the vagaries of Mexican law, though Hotsun has a great location and a piece of the beach for its guests, where you can generally sit free, the spots nearest the water belong to the government. So if you sit in the lounge chairs and under the tents nearest the waves, you have to pay different guys who keep changing the price every single day. If you land on a cruise ship from some far-flung country you may not be aware of this. Those guys, wearing uniforms of some sort, also sell drinks that are exorbitantly priced. Before you figure out they have nothing to do with Hotsun, you may be taken for a ride. I was. Also, every 1-2 mins of every day, vendors descend on the beach with all sorts of things for sale. In one day I was asked to buy grilled shrimp on a stick, coconut water with jelly, sun hats, fridge magnets, massages, boat rides, oysters, sun dresses, sunglasses, beach floats, tattoos, braids, sunscreen, sand boots and a serenade from a nice old man with a guitar. People have to make a living, yes, and the law makes Mexican beach space very democratic, but I wish the hotel, which took a $200 MXN returnable deposit to give me a towel to lie by the pool for the duration of my stay, had warned me about the Wild West nature of the beach where it is located, and pointed out which uniformed person belongs to the hotel and a head’s up so I could buy at my own risk. I said “No, gracias” maybe 90 times during that one week. 4. The noise, oh the noise. El ruido comes up to the hotel’s top floors and grabs you by the neck: Music, laughter, children squealing, etc. These are usually all marvelous aspects about living on planet earth, but when you can’t sleep because a group at the hotel is holding a party on the beach and the thump thump thump of reggaeton is blaring deep into the night and giving you a headache, the conclusion is the hotel is not prioritizing the comfort of the rest of its guests. If this is your jam, go for it. But for many it would be a frustrating experience all around.
Hotel Elcano
4.1/518 Bewertungen

Hotel Elcano

Acapulco|2.73km vom Stadtzentrum
I will start off with the positive and give 5* to the 3 waiters in the Bambuco Restaurant. David M who has always made my previous visits to Hotel Elcano Bambuco Restaurant a lovely experience in dining. David is a personable, pleasant young man and speaks excellent English. This visit in January I also had the pleasure of being served by Rigoberto who is pleasant and speaks English. And I can not forget to thank the pleasant Pablo at breakfast who always with a smile would bring over when ever he saw me two Concha (delicious sweet breads). Pablo also speaks English so he was the only one at Breakfast that knew what kind of bread rolls I wanted. I booked an all inclusive package with Sunwing Vacations to Hotel Elcano from January 11 to 18 and stayed in room 815. I am sure the Reservations Manager and Director of Hotel Elcano knows who I am and did not really care that they might lose me as a returning guest. One of the many reasons I returned to Hotel Elcano in the past is because I enjoyed having the choice of Buffet or Set Menu at Lunch and Dinner. I also enjoy their food, their wonderful presentation of their dishes and their excellent service by their waiters when I order from the set menu. This trip in January I was told by the Hotel Elcano Reservation Manager according to this years contract with Sunwing, Hotel Elcano has arranged for all meals to be buffet unless the hotel does not have many guests on specific days then it will be Set Menu. I told the Reservation Manager that my contract with Sunwing is still the same indicating lunch and dinner buffet or set menu. I even had a copy of my contract with me of what is included in my all inclusive package that I purchased through Sunwing. I was told by the Reservation Manager that it was Sunwing responsibility to inform their customers of the change and I would have to speak to Sunwing. So I made a complaint with Sunwing Representative onsite in Acapulco and I was told I have to speak with Guest Services Desk at the resort, since this is internal resort information that has to be managed with them. What a disappointment! This really ruined my enjoyment of my stay at Hotel Elcano. Hotel Elcano also changed their Dinner Hours which was only available from 7:00pm to 9:00pm. Sunwing website indicated the Dinner hours are from 16:30 to 22:00. The limited Dinner Hours set by Hotel Elcano for Sunwing guests became a big inconvenience for me. Because of the limited two hour time frame to have Dinner at the hotel denied me the opportunity to arrange other activities in the evening to enjoy in Acapulco. Whoever is familiar with Sunwing knows who is at fault and I know there were other complaints at other resorts in Acapulco with similar situations having problems getting what they paid for. I feel though that Hotel Elcano could of rectified the situation at the moment since this was my third visit to their hotel.

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Frühstück

Hotel las Torres Gemelas Acapulco
3.6/588 Bewertungen

Hotel las Torres Gemelas Acapulco

Acapulco|1.97km vom Stadtzentrum
Ich hatte mir mehr Sorgen um die schlechten Kommentare, die ich über dieses Hotel gesehen habe, aber die Wahrheit ist, dass das Zimmer, das mich angeraschen hat, ziemlich akzeptabel war, offensichtlich nicht auf Luxus wartete, was ich bezahlte und mehr auf der Ferienbrücke, Aber wenn ich eine saubere und für einen komfortablen Aufenthalt notwendige Zimmer erwartete, so erscheinen die Zimmer eher alt, wie in den 90er Jahren, aber haben Kälte, ein Glastisch, Stühle, Küche und ein Schlafsofa. Ich muss sagen, dass ich nur mit einem Kontakt mit dem Bildschirm verbunden war, weil es nicht durchströmte und dass das WLAN sehr schwach war, übrigens war das Personal sehr nett. 10 Minuten später bei der Check-in, was mir eine ziemlich vernünftige Zeit hielt, hatte ich kein Problem mit der Wartezeit in den Aufzügen, das Zimmer sauber und am nächsten Tag um 12 Uhr war der Kabinenraum bereits bereit, das Zimmer zu bewahren, Es ist offensichtlich, dass die Klimaanlage kürzlich ersetzt wurde, denn ich habe bereits eine Fernbedienung berührt, nicht mehr die manuelle Ausrüstung dieser sehr laut, das Baumbereich sauber Licht wie der Strand und ich hatte Glück, dass ich eine Ruhe Öl und das Frühstücksbuffet ist für die 145 Gewichte, die Sie zahlen, ich betone, das Hotel kann auster und ein bisschen alt, aber die Behandlung des Personals, Die Reinigung des Zimmers, die Aussicht auf die Zimmer und die Lage des Hotels kompensieren das andere, würde ich sicher wieder dort zu Gast.

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Familienfreundlich

Romano Palace
3.4/5103 Bewertungen

Romano Palace

Acapulco|1.62km vom Stadtzentrum
The Covid-19 pandemic has really hit Acapulco HARD! Additionally, the recent earthquake didn't help hotels in the area either. But, guest looking to book this hotel should know a few things. I was willing to let a lot of things go that would normally concern me about a hotel. But..... First: This hotel has not been updated at all since it was built. There were only 2 (2-pronged) outlets in the room. If you had a computer to charge/use - you were out of luck. The plumbing fixtures appear to be original to when the building was built. If you had children - it would be very easy for them to scald themselves while taking a shower. The toilet is updated and very noisy. It could wake the dead. The wifi works sufficiently as this room was right outside the repeater which is clearly visible from the hallway. And, the AC worked too. Second: The room looked and felt dirty after seeing mold growing on the ceiling of the bathroom and shower curtain; you start to notice all the things that needed to be addressed/cleaned. The sink was intended to be ”under mount” but appears to be cemented in place. The sliding patio door had a huge crack in it (I assume after the earthquake) Third: EVERY SINGLE HOTEL in a tropical area should supply their guests with ICE! This hotel charges $20 pesos for ice. It's a small amount; but, given all the other crummy elements you put up with staying at this hotel - - it is the least they could do for their guests. I spoke with the manager to let him know that other hotels in Acapulco have ice machines and provide that ice to their guests as part of their room rates. He re-stated the hotel policy (absolutely useless!) FINALLY: there are 2 elevators for a 22 story tower hotel. That is not sufficient. Additionally, they appeared to be mal-functioning. When you would press the PB button - every floor below you would light up. The elevator would stop on all floors below you and no one was waiting to get on. The floor of the elevator was never even with the floor it stopped on. I tripped a few times. Getting on these elevators after a earthquake was SCARY to say the least. The location of this hotel is the only reason why I booked this location. I had nicer hotels that were less expensive that I could have stayed at - but chose this one because of the location. It is safe to say, I would never stay here again - under the current management and without a complete/full renovation.

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Sieh dir diese Hotels in der Nähe beliebter Sehenswürdigkeiten in Acapulco an

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Banyan Tree Cabo Marques
4.7/542 Bewertungen
Excelente comida del Chef Pancha en el Restaurant Saffron at Banyan Tree. Una comida extraordinaria y llena de sabores extraordinarios. Una gran comida Tailandesa. Y felicito el servicio desde la recepción por Diana como por Ledis Marcial nuestro mesero!! Richtiges Thailändisches essen. Der Chef Pancha mischt verschiedene Geschmacksrichtungen die das Essen mit Duft, Farben und Geschmack herrlich mischen. Es ist ein Genuss von Anfang bis Ende hier im Saffran at Banyan Tree zu Essen. Diana empfängt einem mit einen Lächeln und eine kleine Zeremonie, Herr Ledis unser Ober macht es möglich die genau richtigen Speisen zu finden, zu genießen und dabei einen ausgezeichneten Service zu haben. Es ist einfach herrlich!!!!
Romano Palace
3.4/5103 Bewertungen
The Covid-19 pandemic has really hit Acapulco HARD! Additionally, the recent earthquake didn't help hotels in the area either. But, guest looking to book this hotel should know a few things. I was willing to let a lot of things go that would normally concern me about a hotel. But..... First: This hotel has not been updated at all since it was built. There were only 2 (2-pronged) outlets in the room. If you had a computer to charge/use - you were out of luck. The plumbing fixtures appear to be original to when the building was built. If you had children - it would be very easy for them to scald themselves while taking a shower. The toilet is updated and very noisy. It could wake the dead. The wifi works sufficiently as this room was right outside the repeater which is clearly visible from the hallway. And, the AC worked too. Second: The room looked and felt dirty after seeing mold growing on the ceiling of the bathroom and shower curtain; you start to notice all the things that needed to be addressed/cleaned. The sink was intended to be ”under mount” but appears to be cemented in place. The sliding patio door had a huge crack in it (I assume after the earthquake) Third: EVERY SINGLE HOTEL in a tropical area should supply their guests with ICE! This hotel charges $20 pesos for ice. It's a small amount; but, given all the other crummy elements you put up with staying at this hotel - - it is the least they could do for their guests. I spoke with the manager to let him know that other hotels in Acapulco have ice machines and provide that ice to their guests as part of their room rates. He re-stated the hotel policy (absolutely useless!) FINALLY: there are 2 elevators for a 22 story tower hotel. That is not sufficient. Additionally, they appeared to be mal-functioning. When you would press the PB button - every floor below you would light up. The elevator would stop on all floors below you and no one was waiting to get on. The floor of the elevator was never even with the floor it stopped on. I tripped a few times. Getting on these elevators after a earthquake was SCARY to say the least. The location of this hotel is the only reason why I booked this location. I had nicer hotels that were less expensive that I could have stayed at - but chose this one because of the location. It is safe to say, I would never stay here again - under the current management and without a complete/full renovation.
Hotel Bali-Hai Acapulco
3.4/575 Bewertungen
Dieses Hotel ist ein Scheiß, die Fotos auf Ihrer Seite und Ihre Apps sind vor zwei Jahren. Sobald wir dieses Wochenende in der Familie gekommen sind, am Donnerstag, 25. Mai dieses Tages, und die schmutzigen Gräber, das Zimmer mit Tieren (Schalen) das Badezimmer nicht liefern, wie im desinfizierten Foto gesagt, nicht steuern Sie auf die Klimaanlage, Die Betten, die nichts zu sehen ist, sind ein Schlag oder ein Vergnügen, sie schlafen in ihnen, sie ändern nicht die Sabanen und die Kleider setzen Sie wieder dieselben, das Fernsehen ist von den ältesten, sie geben Ihnen nicht den Schlüssel zum WLAN, das Telefon hat nie eine Linie, Sie müssen Sie Seifen und Shampoo anbringen, gut, denn Sie haben nur zwei kleine für die zwei Tage, die Sie reservieren, und der Shampoo halb so, dass ich nicht einen anderen am zweiten Tag. Es ist nicht wert, was sie zahlen, und wenn Sie Tiere zulassen, als ob das Hotel es wert wäre. Ich bedaure, dass ich in diesem Hotel gehostet bin. Ich habe mehr Fotos von Betten und Bad verpasst.
Playa Suites Acapulco
3.4/599 Bewertungen
Perfect location for shopping, beaches and dining. You can choose the All Inclusive and good and drinks are provided all day long. Bring a mask tho, you have to wear a mask in dining areas.The hotel is right on the beach he b arch with a big pool. The rooms are suites with a seperate room for sleeping and a room with couch, chairs and balconey. Don’t expect an upscale room for the price, we found the room comfortable for the price. The drinks have plenty of liquor too! For any transportation needs such as If you need a ride from the airport or want a tour, or a ride anywhere transportation, contact Acapulco for All by Sebastián Hernández in Acapulco” Just go on line and do a Google search ”Sebastián Hernández in Acapulco. He is a fantastic tour guide, safe driver with shuttle transportation in a nice clean vehicle . He speaks very good English. He is honest, kind, friendly, funny and most of all will give you the best service. His tours are fantastic and his vehicles are air conditioned!
Encanto Acapulco
4.4/541 Bewertungen
Is By far the best hotel of Acapulco, it offers the best views from Dorado and Diamante beach, every single room as it’s own charm, luxurious bath, bed, and amenities from L’Occtane. The main pool is gorgeous, and the bar is tended by the best people ever, Daniel, Diego the 2 Alfredo’s, Alberto you guys are so awesome, thank you for the best drinks ever. If you are a private person, the hotel has 20 pool villas, very spacious, great private pool and they have amazing views to the bay. We come back every year because we love the food which is amazing all the way, the views and the tranquility Encanto provides but the key part for us is the service, the staff will make you feel at home from the very first moment and we love that every single time we come back we see the familiar faces ❤️ Thank you so much to Edwin, Candido, Fany, Iliana, Sebastian, Neftalí, Alfredo, Alberto, Francisco, Oscar, Lety, Ana, Arantza and everybody else who took care of us. Special thanks to Miguel A. For all the details, warmth, attentions and of course for creating this beautiful place. We will come back very soon Until then stay healthy Estefania & Tobias Bechtel
Capital O Hotel Los Caracoles, Acapulco
3.7/521 Bewertungen
Excellent place . Wasser warm und schöner Blick auf den Pool.good Preis und es ist neben einigen schönen Meeresfood Restaurants

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Lokale Reiseinformationen

Höchster Preis739 €
Niedrigster Preis27 €
Anzahl Bewertungen3,290
Anzahl der Hotels1,701
Durchschnittspreis (wochentags)122 €
Durchschnittspreis (Wochenende)148 €