Thermen-Hotels in Präfektur Niigata, Japan

a last minute short ski trip found me checking out this resort and it suited me just fine.  I only had time to ski for 2 days and was pleasantly surprised by the good value for money here. Arriving in the early morning from Ueno on the 0649hr Shinkansen, I hopped onto the 0810hr hotel shuttle, registered myself at the front desk (had my room assigned but check in was at 3pm) and found myself on the slope just shortly after 9am. Hotel guests also have free use of a locker to keep our equipment overnight.   I was contemplating to visit another slope (maybe Gala or Iwappara) the next day but enjoyed myself enough to save the hassle and continue skiing at Naspa Ski Garden on the second day.  Ski passes for both days were free for hotel guests (although I only stayed a night).  Breakfast was a  sumptuous spread of buffet the next morning.  Room was large, nice and clean.  Onsen was perfect.  I checked out after breakfast, left my bags with storage and at the end of the day, use the changing area to pack up before catching the hotel shuttle to Echigo Yuzawa Station.  I managed to do some shopping in Ginza and had a great sushi meal there before heading to the hotel.   I will certainly return! A big thank you to all the staff!

Very nice place to stay! Quiet during the spring/summer period due to the area being more popular in winter. Very near Echigo Yuzawa Station within 5min walk. Was welcomed into the hotel nicely with complimentary matcha and snack. Upon check in there was even a cute Gachapon game in which you could win one of their special Niigata/Yuzawa stuff! I won a small pack of Niigata rice. Room was clean and spacious with a comfy futon bed. The public baths were so nice and well maintained! The staff here are very friendly and attentive. If you did not reserve their special dinner/breakfast set, you can still do say with 2 days advanced order over the front desk. I also love that they provide free shuttle to the station at check out upon request! Definitely staying here again if ever back in the area 🫶🏼

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

The hotel is very clean and the room is spacious. The only two things that I dislike is the separate toilet and bath which is small plus no hook to hang clothes and need to climb a slope everytime you go in/out of the hotel.

Das Hotel ist schon ziemlich alt, aber immer noch gut in Schuss. Ich liebe den Whirlpool so sehr. Deshalb benutzen wir nie die Dusche und die Badewanne in unserem Zimmer und sind stattdessen einfach in das öffentliche Bad des Hotels gegangen. Die Außenbäder sind sehr unterhaltsam. Es war einer meiner besten Aufenthalte und der erste beeindruckende Ryokan-Stil, den ich erlebt habe. Sehr empfehlenswert. Die Mitarbeiter des Hotels sind so hilfsbereit, höflich und freundlich. Das Frühstück ist so lala und das Abendessen wird sehr schön präsentiert. Das Abendessen besteht aus mehreren Gängen und ist für mich ziemlich schick, da sie einen nach dem anderen servieren. Das Hauptgericht ist Fisch, aber wir lieben das gegrillte Rindfleisch, das sie serviert haben, sehr.

Der Mais ist sehr komfortabel, ich mag es sehr. Die Außenwärme ist sehr gut. Der Himmel ist mit Schneeblumen und warmen Blick auf Schneeberge und Bäume! Das Personal ist besonders freundlich und enthusiastisch. Helfen Sie mir das Wetter zu prüfen, mir den Weg zu finden und mir auch die verlorenen Schalen zu finden! Besonderer Lob 👍

Die Lage des Hotels ist nahe dem JR-Station und einigen Skiausrüstungen Geschäft. Das Hotelpersonal ist freundlich, aber einige können nicht flüssig in Englisch kommunizieren. Wir reservierten ein Zimmer mit Abendessen und Frühstück mit verschiedenen Wahlen. Sie haben auch während der Abendessensitzung kostenlos Saki angeboten. Insgesamt hatten wir einen angenehmen Aufenthalt und werden in Zukunft wieder sein.

Das Hotel ist nur einen kurzen Spaziergang vom Bahnhof entfernt. Es war ziemlich ein Spaziergang zu den Sehenswürdigkeiten, so dass wir zum Bahnhof zu einem Laufbus fahren mussten. Das Hotel war sauber und hat schöne Ecken. Es ist bequem, dass Dormy Inn trinken oder sogar Nüsse und Eiscreme bietet. Die Zimmer sind jedoch nicht groß.

Really love the hotel. Convenient, 10 mins walk from Echigo Yuzawa Station. Rental shop next door is cheaper than in Gala Yuzawa n they provide free shuttle. Room spacious and good amenities. Dinner and breakfast variety and sometimes has halal beef. They have game room so kids can enjoy. Value for money. Will repeat staying here.

The room is outdated style of Japanese room design. When we reach the Echigo Yuzawa station there are no more JR train at 21.45 at nite, we have to take a taxi to the hotel. The transportation is a big issue as the hotel shuttle last bus is at 4.30pm. Good point is children can play snow just doorstep outside hotel. Stayed there for two nites which is enough to explore. Not much tourist was found there. Mostly is local. Prefer to stay at modern type of hotel with the same price. During winter it get dark around 4.30pm, so only can go to the Onsen at nite.