Thermen-Hotels in Präfektur Niigata, Japan

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

Das Hotelpersonal ist sehr professionell und kann auch vegetarische Restaurants kaufen, es gibt auch chinesische Mitarbeiter mit besonderen Bedürfnissen. Die Gesamtanlage ist neu, obwohl es eine leichtere Selbstfahrensbedürfnis braucht, kann es auch im Voraus an die nächste Busstation liefern.

Das ist eines der besten Hotels, in denen wir geblieben sind, genossen wir alle kleinen Details - freier Kaffee- und Teefluss mit Snacks über den ganzen Tag, komplimentäre Lichtmahlzeiten für Frühstück und eine glückliche Stunde mit freiem Plumwein und Sake. Die Ärsche, sowohl öffentliche als auch private, ist so gemütlich und entspannt. Und das allgemeine Design des Hotels, das das vorherige Bauernhaus als Grundlage nutzt, schuf einen schönen, aber ruhigen Raum. Ja, es ist ein wenig preiswerter Aufenthalt, aber wir würden nicht wieder kommen, wenn wir nach Minamiuonama gehen.

The location cannot be beat. Ski in ski out within steps, and ski rental with locker right downstairs. But the service of ski rental shop is not enthusiastic. The front desk is nice though. In addition, the food options are quite a lot but the quality of food may be dull.

Very nice place to stay! Quiet during the spring/summer period due to the area being more popular in winter. Very near Echigo Yuzawa Station within 5min walk. Was welcomed into the hotel nicely with complimentary matcha and snack. Upon check in there was even a cute Gachapon game in which you could win one of their special Niigata/Yuzawa stuff! I won a small pack of Niigata rice. Room was clean and spacious with a comfy futon bed. The public baths were so nice and well maintained! The staff here are very friendly and attentive. If you did not reserve their special dinner/breakfast set, you can still do say with 2 days advanced order over the front desk. I also love that they provide free shuttle to the station at check out upon request! Definitely staying here again if ever back in the area 🫶🏼

Das Hotel ist schon ziemlich alt, aber immer noch gut in Schuss. Ich liebe den Whirlpool so sehr. Deshalb benutzen wir nie die Dusche und die Badewanne in unserem Zimmer und sind stattdessen einfach in das öffentliche Bad des Hotels gegangen. Die Außenbäder sind sehr unterhaltsam. Es war einer meiner besten Aufenthalte und der erste beeindruckende Ryokan-Stil, den ich erlebt habe. Sehr empfehlenswert. Die Mitarbeiter des Hotels sind so hilfsbereit, höflich und freundlich. Das Frühstück ist so lala und das Abendessen wird sehr schön präsentiert. Das Abendessen besteht aus mehreren Gängen und ist für mich ziemlich schick, da sie einen nach dem anderen servieren. Das Hauptgericht ist Fisch, aber wir lieben das gegrillte Rindfleisch, das sie serviert haben, sehr.

Die Lage des Hotels ist nahe dem JR-Station und einigen Skiausrüstungen Geschäft. Das Hotelpersonal ist freundlich, aber einige können nicht flüssig in Englisch kommunizieren. Wir reservierten ein Zimmer mit Abendessen und Frühstück mit verschiedenen Wahlen. Sie haben auch während der Abendessensitzung kostenlos Saki angeboten. Insgesamt hatten wir einen angenehmen Aufenthalt und werden in Zukunft wieder sein.

a last minute short ski trip found me checking out this resort and it suited me just fine.  I only had time to ski for 2 days and was pleasantly surprised by the good value for money here. Arriving in the early morning from Ueno on the 0649hr Shinkansen, I hopped onto the 0810hr hotel shuttle, registered myself at the front desk (had my room assigned but check in was at 3pm) and found myself on the slope just shortly after 9am. Hotel guests also have free use of a locker to keep our equipment overnight.   I was contemplating to visit another slope (maybe Gala or Iwappara) the next day but enjoyed myself enough to save the hassle and continue skiing at Naspa Ski Garden on the second day.  Ski passes for both days were free for hotel guests (although I only stayed a night).  Breakfast was a  sumptuous spread of buffet the next morning.  Room was large, nice and clean.  Onsen was perfect.  I checked out after breakfast, left my bags with storage and at the end of the day, use the changing area to pack up before catching the hotel shuttle to Echigo Yuzawa Station.  I managed to do some shopping in Ginza and had a great sushi meal there before heading to the hotel.   I will certainly return! A big thank you to all the staff!

Very enjoyable visit and reasonably priced meals for a Ryokan. I had a great time with the private bath and recommend other visitors to arrange transportation with the hotel since a pickup from them is available at a nearby bus stop.

It is a hotel with history. The maintenance and service is good. Breakfast and dinner buffet are good too. The pick up service from the station can be arranged immediately upon arrival, highly appreciated. The outdoor hot spring is good.