Privatzimmer in Penang, Malaysia

Die ganze Bevölkerung hat sich in einem unfarbenen, weichen und warmen Gefäß gefärbt. Der Besitzer ist freundlich zu den Menschen, begeht sich um eine geduldige Antwort, die geografische Lage ist überlegen, Ess und Trink sind sehr nah,

Overall the unit is clean and good only small issue with Air-conditioning. All air-conditioning units, are not in very good condition... there are not cool enough and 1 unit actually dripping water when the air-conditioning unit are in operation! Yeah, the ceiling fan also have noise that disturbing sleep and when the air-conditioning units doen't producce enough coolness, the fan needed to be turn on but it gave another problem that is actually quite annoying.

Really had a very pleasant stay here with my family 😊 We all loved the unit very much. The house design feels very cozy and comfortable, and most importantly, the whole place was very clean. Before our stay, the check-in and check-out instructions provided were also very clear and easy to follow, which made the whole self check-in process very smooth and convenient for us. The facilities were also very family-friendly for guests with babies and children. The host thoughtfully prepared extra bedsheets, pillows and blankets in the cabinet. There were also board games, swimming goggles and swimming floats prepared for guests. The kitchen utensils were very complete, and they even prepared separate utensils for Muslim guests, which was very thoughtful. Another thing we really appreciated was the floor mats outside the bathrooms because our family is not used to walking around indoors with wet feet. My daughter especially loved sleeping in the living room because she could lie on the bed while chatting together with the family. There was even an old-school game console for guests to play with, which brought back nostalgic memories 😊 The air-conditioning was cold enough, and the refrigerator remained powered on while we were outside, so we did not have to worry about our food getting spoiled. The bathroom also had a shower chair for elderly guests, which was very suitable for my father. The location was also very convenient. In the morning, there were Malay food stalls right across the accommodation. Walking about 5–10 minutes to the left side, there were also Chinese food options available. Downstairs, there was ZUS Coffee and a mini bar, which made everything even more convenient for families staying here. During our stay, my father accidentally broke the shoe rack while sitting down to wear his shoes, and we also accidentally cracked two mugs while making ice. The host was very understanding, did not blame us, and immediately reassured us not to worry. We truly appreciated their kindness and professionalism. The only small suggestion for improvement would be to have more power sockets, as families travelling together usually need to charge many phones and devices. Overall, we had a wonderful stay and would gladly come back again 😊

Die Unterkunft entspricht den Fotos und der Beschreibung. Die Lage ist perfekt und alles ist sauber. Wir waren die einzigen Gäste, im Nebenzimmer wohnte ein Mann. Wir konnten absolut alles hören, sogar sein Schnarchen. Das inkludierte Frühstück besteht aus einem Gericht nach Wahl. Getränke sind nicht inklusive. Nicht einmal Kaffee 😭 Aber immerhin gibt es während des gesamten Aufenthalts lauwarmes Wasser. Trotz allem hatten wir die zwei schlimmsten Nächte seit unserer Ankunft in Malaysia. Das Doppelzimmer liegt zur Straße. Es ist nicht schallisoliert und stickig heiß. Wir lassen die Klimaanlage nachts nie an, aber es gab keine andere Möglichkeit. Im Erdgeschoss befindet sich ein Restaurant mit zusätzlichen Speisen. Sobald es schließt, wird die Klimaanlage abgestellt, sodass man sie nicht einschalten kann, um abends oder früh morgens (die Bedienung kommt gegen 9:00 Uhr) unten zu bleiben. Das ist der größte Nachteil: kein Gemeinschaftsraum für die Gäste. Es ist ein Restaurant mit Zimmern im Obergeschoss. Den ganzen Tag läuft laut Jazzmusik, begleitet von den uniformierten Angestellten. Sobald man nach unten geht, herrscht plötzlich absolute Stille. Es ist total unangenehm. Die Angestellten hängen ständig am Handy (nichts Ernstes), aber die Lautstärke ist voll aufgedreht, und sie scrollen durch irgendwelchen Unsinn. Wir nennen die Mitarbeiter „Personal“. Es wirkt, als hätten sie keine Ahnung, was man in der Gastronomie tut. Absolut unerhört in Asien! Das war ja wie in einer Comedy-Sketch-Show! 🤣😂🤣😂 Das Personal scheint keinerlei Erfahrung in Hotels oder Restaurants zu haben. Höflich im Umgang, aber sehr ungeschickt (eine Frau mit einer großen Tasche kämpft sich die Treppe hoch, und niemand hilft ihr...). So etwas habe ich in meinen mehreren Monaten auf Reisen durch Malaysia (wo ich immer herzlich empfangen wurde) und durch ganz Südostasien noch nie erlebt. Vor diesem Hintergrund ist es kein Wunder, dass hier fast niemand zum Essen oder Übernachten kommt, obwohl das Hotel ganz neu ist. Weiter unten in der Straße gibt es zahlreiche Pensionen, die Sie gerne willkommen heißen würden.

Lovely place to stay Helpful owner was very patient and friendly Nearby airport and shopping mall Can be more clean ☺️ but still acceptable

The hotel is very clean, location is excellent and very convenient for getting around, with easy access to many attractions. The only downside is that there are too few socket in the room, making it inconvenient to charge multiple devices. The hair dryer provided is also quite weak and takes a long time to dry hair. Overall, it was still a pleasant stay.

I was Extremely satisfied with the cleanliness and amenities provided. The staff are friendly too. Although the location is a bit remote, you will have a good rest. The common area was amazing, it provided all the necessities like microwave, induction cooker, cookware and even washing and dryer. The only downside was the toilet ventilation, it wasn't in good condition and caused odor in the toilet. I hope they will solve this if I pay my 2nd visit in the future.

Overall we are satisfied with this hotel but there are one thing I want to highlight. After check out the lady whom I liased with when I checked in told me that there are a burn mark on the bedsheet & also mattress protector and she will forfeit my deposit of RM50. I then asked my niece who slept on that bed & she said the burn mark was initially there but she doesn’t know that she must inform us about it. I’ve tried to explained to her many times that my 11 years old niece was sleeping on that bed & none of us in that room smoke or using any electrical appliances such as hair iron or curling iron or which non of us have with us so how can we the burn mark appeared there. She kept insisting that it was a fresh burn mark and she won’t let her hotel guests sleep with a burn mark bedsheet. This is totally a scam to us as I travel with my mum, my husband, niece (11 years old) & nephew (10 years old) could caused the damage as claimed. I do not have choices but just accept it as the lady keep saying that my deposit is not even enough to cover. Am not sure why they used such a tactic towards a family with kids and I have never had this problem in my entire booking with Trip.com. It was our mistake that we didn’t check the hotel room condition as we checked in very late - 8:26pm and all of us are really tired from travelling long journey. I’d say it was caused by their own staff which are 2 Bangladeshi guys who handle housekeeping but they blamed it on my family. Of course they won’t admit it as the lady keep saying they won’t provide burn bedsheet. This is totally not fair to me and one of the staff keep insisting me to pay the deposit when I arrived.

Das Zimmer hat einen sehr schönen Meerblick, der sich sehr gut für einen gemeinsamen Aufenthalt mit Freunden eignet. Der Kundenservice ist ebenfalls herzlich und aufmerksam und wird Verwandten und Freunden empfehlen, hier zu übernachten.

Schöner Ort. Seit meinem letzten Besuch modernisiert. Schöne dicke, feste und bequeme Matratzen. Schön, dass jedes Bett im Schlafsaal über eigene Steckdosen und Beleuchtung verfügt. Die einzige Klimaanlage im Zimmer ist jedoch für den großen Raum mit 18 Betten ungeeignet. Ein paar Ventilatoren wären eine tolle Ergänzung für die Luftzirkulation. Die Rezeption ist nicht rund um die Uhr besetzt.