A very pleasant stay at Scarman as part of a work development event. The room was clean, warm and spacious. The food at the venue was good and there was a good selection. I would happily stay there again.
I stayed at the Arden for the UK Games Expo. Despite being rather pricey, it's very convenient to get to the NEC and Resorts World (10-15 minute walk). The leisure centre staff seemed unprofessional, but the receptionist and restaurant/bar staff seemed nice and friendly enough. Room was nearly spotless, aside from behind the TV that were slightly dusty. Our room didn't have a TV remote but a quick call to reception fixed that, they were very responsive. It was a nice comfortable room. I will say the food for dinner is exceptional and highly recommend it!
Very convenient for early morning fl8ghts to stay overnight in a comfortable bed with clean modern facilities.
Loved the bathroom!
Greeted nicely.
The restaurant served tasty basics meals. Both bar and coffee drinks.
Didn't like the removal of menus and oth8er table items whilst I was eating. I know I was a late customer. But please, after a long travelling day, I just needed some relaxing enjoyment of dinner and coffee.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
Location is excellent surrounded by trees and away from crowded and noisy areas. The receptionist was very professional and helpful regarding a mistake in my booking as my booking app didn't convey the complete details of my booking. They didn't have any idea that I have a 12 year old child added to my booking and also didn't get the information that I needed 2 adjacent rooms, but they managed to sort it out. Breakfast was great. There was no fridge in the room despite saying there was one during booking, but I didn't need it, so I ignored it. The worst part was the pool staff. They were rude and irogant.
Overall, my family and I enjoyed our stay and will definitely go there again if we visit Birmingham again.
Really helpful staff. Lovely clean community areas & dining section - good breakfast choices. Fabulous room. Parking needs paying for. MUST take a payment card as proof even if prepaid (bit strange but there you go) if I was solo, I had only cash & my phone and couldn't prove any card details so would have been an issue. Outside of that, great nights sleep and recommend.
Bei der Ankunft wurde uns gebeten, 10 £ für Parkplätze zu zahlen, was seltsam erscheint. Ich könnte verstehen, wenn Sie nicht ein Gast waren, aber wenn Sie bleiben, verstehe ich nicht, warum Sie zahlen müssen.
Die Rezeption war einfach und bequem.
Das Zimmer war wie erwartet. Sauber und komfortabel. Ich musste um zusätzliche Teebeutel, Milchzucker als nur ein paar im Zimmer bitten.
Gut geschlafen. Kein Lärm.
Das Frühstück war ausgezeichnete Auswahl und nicht fette.
We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
Nice hotel. Booked the superior king room. Nice room with some issues.
The ceiling is quite low in the bathroom so when you’re standing in the bathtub, my head was quite close to the ceiling. I’m around 6 ft 2. The shower itself is quite good. There was a crack on the wall in the shower which needs to be fixed. Maybe installing a walk in shower would be better.
The room was otherwise clean and spacious.
They use two beds and stick it together to make one king size bed. Uncomfortable when sleeping as the beds tended to separate slightly when sleeping so you’re slightly sinking in the middle. They should have made this clearer. It would be much better if they have a proper king size bed.
The view was really nice from the room. Breakfast was extra and it was very good. It’s a buffet style breakfast.
Staff were friendly and accommodating.
Although I did t use it, the spa facilities were included in the price which is nice.
Lots of parking available and safe. The hotel close the gates at midnight but you can press the buzzer and they’ll let you in.
The hotel itself is a listed building so no lifts, but you can probably ask for help if with bags.
Hotel itself is beautiful. Would I visit again? Yes
Eine Gruppe von Freunden kamen zusammen für eine Drachenboot-Rennen-Event in Edgbaston und kam als Rowing Club. Das Hotelpersonal und der Gesamtaufenthalt war sehr angenehm.
Es hat es wirklich genossen, und wird wieder kommen, da es sich um eine jährliche Veranstaltung handelt.
Großartig
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9.0/10
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JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
UUnpopularSwindonEin sehr klassisches Zimmer, das ich tatsächlich etwas früher aufstand als erwartet, als mein Zug früh nach Birmingham war. Ich möchte also sagen, ob ich um Mittag früh in der Lage war, zu prüfen und sie waren mehr als froh, mich zu prüfen, aber ich habe beschlossen, mein Gepäck zu verlassen und an einem Treffen teilzunehmen. Die Mitarbeiter sind sehr hilfreich und angenehm, und ich hatte meine übliche zusätzliche Anfrage, ein Zimmer mit dem Kanal zu haben. Leider wurde mir ein Zimmer auf der anderen Seite zu dem, was ich gebeten hatte, aber ging zurück zum Empfang und das Personal war so hilfreich, um diese sortiert zu erhalten, haben sie mir tatsächlich das richtige Zimmer gegeben?
NNell2025Room is great size and has all the basic amenities you'll need in a three star hotel. It's clean and definitely updated compared to how it used to look years ago. Unfortunately, there's no AC, bed is a bit smaller compared to standard hotel. Bathroom was leaking when showering. Tap needs greasing as it was a bit stiff to lift. W/C flush needs fixing so it flushes properly. WiFi was very slow and intermittent. The reception area as well as the building exterior unfortunately still looks tired and dated still after so many years. I wish they'd repaint it as it's next to the bus station. Also, the breakfast food were overcooked. Bacon, chewy, hash brown looks likes cooked in used oil as it's so brown rather than golden colour. The brown bread taste bitter. The coffee wasn't nice either. I think it's time that Britannia invest in modernising their Coventry City centre chain.
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GGastnutzerDas Aircon-System war total suck, es passierte zu Zahlen von Zimmern, sogar wir änderten das Zimmer es nicht hilfreich. Das Personal sagte mir, dass die Wartung nur am Wochentag (wir bleiben in den Wochenenden) durchgeführt werden kann !!!! Wir können nicht atmen, während wir schliefen, keine Wahl, sondern die Fenster zu öffnen. Unser Zimmer steht mit schwerem Verkehr mit schweren Klangen sogar von Polizeiwagen. Glücklicherweise bleiben wir nur für eine Nacht. Einmal genügt es !
GGastnutzerAfter a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room .
The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it.
I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests.
After being woken up at 9am from the workers, I tried to get some more sleep.
The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm.
This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived.
GGastnutzerDas Hotel liegt in einem Büroviertel ist daher ruhig aber doch zentral gelegen .Der Bahnhof Snow Hill liegt genau gegen über .Mit der Bushalte Stelle Direkt vorm Hotel fährt man direkt zum Villa Park ( Stadion von Aston Villa )
GGuest UserGute Lage in der Nähe von M42, kostenfreie Parkplätze, leichter Zugang zur Rezeption check in war einfache Aufzüge auf allen Etagen und das Zimmer war perfekt sauber und warm.
Selbstservice für Frühstücksbuffet gute Vielfalt für jeden Geschmack. empfehlen Sie dieses Hotel für Freunde und Familie.
GGastnutzer5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
GGastnutzerThis hotel was perfect for an overnight stay fir work the bed was extremely comfortable room
Very bright and clean reception was lovely the lady on night shift very chatty and welcoming
Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager
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