The village Hotel in bromborough was massive, great staff and very clean. The bedroom we had was massive and had 2 double beds. Great sized bathroom.. we would definitely stay again
I recently stayed at the Best Western in Liverpool and had a really good experience. The staff were welcoming and helpful from the moment I arrived, and check-in was quick and easy. My room was clean, comfortable, and had everything I needed for a relaxing stay. The location was perfect, close to the city centre, so it was easy to explore Liverpool’s main attractions. Breakfast was tasty with a good variety, and overall the hotel felt like great value for money. I’d definitely stay here again.
Hotel in der Nähe von Innenstadt,Liverpool75 % der Besucher entscheiden sich für diese Gegend
Aa satisfied customer2025.10.16
Ich benutze immer die Adelphi in Liverpool. Es begann mit nationalen Trainerausflügen, aber dieses Mal war es nur für eine Nacht, als ich zum Empire Theater ging, das gerade auf der Straße ist. Es bekommt schlechte Bewertungen, aber ich werde nichts schlechtes davon hören. Sie bekommen, was Sie zahlen.
We checked in really late/early hours in the morning, and had a problem with payment, which the bloke on reception was not sure how to resolve it as he did not usually handle payments etc, however, it was instantly resolved by the amazing receptionist who couldn’t have been any more apologetic. Room was very clean and tidy. Bed was very comfortable. The superior rooms all seem to be slightly different, but are all nice
Hotel in der Nähe von Innenstadt,Liverpool75 % der Besucher entscheiden sich für diese Gegend
Llarafm2025.05.17
Das Hotel liegt in einer tollen Lage, vor allem wenn Sie die Beatles/Musik-Attraktionen sehen möchten, sie sind nur 2 Minuten vom Hotel entfernt. Das Zimmer war geräumig, komfortabel, hatte Kaffee, Tee und Küchen gratis. Das Zimmer selbst war schön, aber es kann ein bisschen dunkel werden, da es nicht viele Lichter im Bettbereich gibt. Die Dusche war sehr niedrig auf dem Wasserdruck, so war es kaum genug Wasser zu duschen, sonst müsste man für kaltes Wasser gehen. Personal war schön und willkommen, einfache Ein- und Auscheckung. Das Restaurant war aber subpar. Ich bestellte Fisch und Chips, die einfachste britische Mahlzeit, und es war blend, mit allen Chips verbrannt, und Mush-Pfeifen auch ungeschmacklos. Sie können bei jedem Restaurant draußen ein viel besseres Essen bekommen. Das Hotel ist im Allgemeinen so schön.
We arrived at the hotel after 10pm having drove from London, it was my seven year old daughter and I. On check in we weren’t given any sort of induction and just given our room key. Our room was spacious, but had a few carpet stains and smelled musty. We had asked for a quiet room but was placed next to a conference room on a main thoroughfare. We also had a courtyard at the back of our room with people drinking and smoking of an evening. We had to ask for a pass for the pool which wasn’t provided at check in. Breakfast was okay but not as good as The Holiday Inn and other than Tony the staff were miserable. On checking out I spoke to the manager about the noisey room and he offered a free nights stay. I worked at the hotel 1998-2001 and it has been upgraded since and is fairly nice. However noisey rooms is the main issue.
Hotel in der Nähe von Innenstadt,Liverpool75 % der Besucher entscheiden sich für diese Gegend
GGastnutzer2025.07.04
We loved this hotel and would definitely stay again. Fantastic location and the room was large, clean and had everything we needed. The bedroom had ambient lighting which was nice until you need to put make up on. It lacked lighting and a mirror for getting ready.
When we arrived at 3 we were told the room wasn’t ready. We, along with several other families had to wait half an hour. It would have been a good idea to offer drinks while we waited.
Breakfast was good and plenty of choice.
Hotel in der Nähe von Innenstadt,Liverpool75 % der Besucher entscheiden sich für diese Gegend
AAnonymer Benutzer2024.02.03
Dieses Hotel ist sein Geld wert, obwohl die Lage nicht so praktisch ist, wie wir dachten, aber dennoch nicht sehr weit vom Stadtzentrum und dem Einkaufsviertel entfernt. Und das Beeindruckendste ist, dass das Frühstück inbegriffen ist, perfekt für preisbewusste Reisende.
Hotel in der Nähe von Innenstadt,Liverpool75 % der Besucher entscheiden sich für diese Gegend
AAnonymer Benutzer2023.09.14
Das Hotel verfügt über umfassende Einrichtungen und gute Hygiene. Es ist das einzige Hotel auf meiner gesamten Reise nach Großbritannien, in dem die Getränke in der Minibar kostenlos sind (eine Dose Mineralwasser und eine Dose normales Wasser). ), 1 Dose Orangensaft und 1 Dose Limonade. Auch das italienische Restaurant im ersten Stock des Hotels ist sehr gut.
On arrival, the receptionist was pleasant. No issues directing me to my room. However, once in the room, when trying to open the window, the top handle broke off in my hand. The cold water for the sink was not working, so I had to use a shower for cold water. There were also stains in the pillow. The TV had no service, and although I informed the receptionist but nothing was done. I was advised that they would inform the manager.
Overall, for a night stay, it was ok, but I will not be staying here again.
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AAbishaOn arrival, the receptionist was pleasant. No issues directing me to my room. However, once in the room, when trying to open the window, the top handle broke off in my hand. The cold water for the sink was not working, so I had to use a shower for cold water. There were also stains in the pillow. The TV had no service, and although I informed the receptionist but nothing was done. I was advised that they would inform the manager.
Overall, for a night stay, it was ok, but I will not be staying here again.
KKennedy83Firstly the bad points-
*The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked,
*The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018.
*tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms.
*There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it.
I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3.
Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us
The upsides were-
*Staff were pleasant,
*breakfast was amazing with everything you could possibly as for,
*hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe.
* . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.
Aa satisfied customerIch benutze immer die Adelphi in Liverpool. Es begann mit nationalen Trainerausflügen, aber dieses Mal war es nur für eine Nacht, als ich zum Empire Theater ging, das gerade auf der Straße ist. Es bekommt schlechte Bewertungen, aber ich werde nichts schlechtes davon hören. Sie bekommen, was Sie zahlen.
AAnonymer BenutzerDieses Hotel ist sein Geld wert, obwohl die Lage nicht so praktisch ist, wie wir dachten, aber dennoch nicht sehr weit vom Stadtzentrum und dem Einkaufsviertel entfernt. Und das Beeindruckendste ist, dass das Frühstück inbegriffen ist, perfekt für preisbewusste Reisende.
GGastnutzerWir reservierten Standard-Zimmer und sehr schön. Es war geräumig, neu renoviert und das Badezimmer war groß. Die Rezeption ist in einer Bar und hatte schwer Zeit, von außen zu sehen. Vielleicht kann es sich verbessern, um eine Richtung von außen hinzuzufügen. Im Allgemeinen war das Zimmer gut. Ich habe für Samstag Nacht etwa 99 Euro. Preis kann je nach Datum ändern.
GGastnutzerWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
GGastnutzerWhen we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this
GGastnutzerI really enjoyed my 3-night stay here - the breakfast was excellent with a good mix of English Breakfast, pastries, fruit and beverages. The room was big and quiet, I could even see Anfield Stadium from my window. The staff were very friendly too (shout-out to Bridget!) and loaned me an umbrella on a rainy day.
There is also a nice work area on the first floor and even a pod if you need to take Zoom calls. A small drawback is that the hotel is about a 15 - 20 minute walk from Euston Station and the Liverpool City Centre but it honestly wasn't too far once I got used to it.
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