Hotels mit Bar in Kilimandscharo, Tansania

I had dinner at the hotel and I did not realize that the waitress made a mistake and charged my credit card in US dollars instead of 33.990 TZ shillings. An hour later, the waitress knocked my door and told me about the mistake and that they would reverse the transaction in the morning. It took the hotel 2 days to sort that out with their bank (NMB Bank). I spent about US$500 on international phone calls with my bank in SA so that they undersand the problem and help me solve it. After a long struggle, I got my money back after 25 days. I am writing this to alert tourists who visit Tz. Please look at the credit card machine to ensure that the correct currency is being charged before pressing the buttons. Scrutinize the receipts that you get and keep them until you get home. Regardless of the nerve-racking experience that I had, I would like to thank the Kibo Palace Hotel administration and staff for their honesy (admitting the error) and for the great efforts they put forth to ensure thae reversal of the reve money as they had no experience with this issue before. Everybody at the hotel was sympathetic and very supportive. Every now and then they contacted me to see if I got the money or not. My advice to the hotel is to train their staff especially waitresses/waiters in using payment machines, and even improving their English to avoid such mistakes and hastles. I wish the accountant tooke me with her to the bank so that I know exactly what is going on so that I give solutions or ask my bank for solutions. if I come back to Moshi, I would definitely stay at the Kibo Palce Hotel and enjoy Mt Kilimanjaro views.

Amazing experience and service. The staff were super friendly and helpful. One of the staff members Josephine was super helpful in helping me arrange an airport pickup, along with the driver. Would 100% recommend staying there. Good vibes too.

Nur Platz zum Übernachten in Kilimanjaro (Moshi)

こんなにいいホテルはないと思います。部屋はとても清潔で蚊帳もあります。使用していない部屋は毎日換気されています。屋上で朝食や夜ご飯を食べることができて、おいしかったです。用事がなくても屋上でくつろぐことができて、キリマンジャロが見えるので癒されました。何よりスタッフの方がとても優しかったです。ホテルから安くで、ドドマ行きのバスを手配してくださったり、バス停までのピックアップサービスもありました。 コーヒツアーも35ドルほどで用意してくださり、お弁当と水まで持たせてくれて、村の滝までハイキングしたり、とてもお手頃なツアーでした。 いつも私たちのことを気にかけてくださったり、料金も誠実に提示してくれて、お金目当てじゃないのが分かりました。近くのおいしいレストランを聞いたり、何でも相談できる存在でした。モシに来られた際は、ぜひ利用してみてください。

Everything was fantastic. The staff was amazing and very accomodating. Having delicious local food in the rooftop terrace with Kilimanjaro view is magical. The room is spacious, with a balcony, a shower and a good bed.

Es war ein schöner Ort, der sich wie ein Zuhause anfühlte, schön und groß und sogar eine schöne Lounge zum Entspannen und Fernsehen hatte. Sie machten leckeres Essen und war genau das, was wir nach unserer Safari brauchen. Nur 15 Minuten vom Flughafen Kilimanjaro entfernt