Bewertung vom7. Juni 2026
Anonymer BenutzerI rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan.
I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range.
Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium.
However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available.
At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters.
What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH.
When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation.
Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change.
This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated.
After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment.
My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range.
If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking.
For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning.
The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.
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Preis pro Nacht ab:124 AUD
Bewertung vom7. Jan. 2026|Themen-Deluxe-Zimmer
Ellson A.I was quite disappointed with this booking made via Trip.com. I specifically booked a Deluxe Japanese Western style room with an outdoor hot bath, as the outdoor hot bath was a key reason for choosing this room.
Upon check-in, I discovered that there was no outdoor hot bath, and I was informed that the room I had booked was not available. Initially, I was told that I had booked a room that did not include a hot tub. However, after checking my booking details, it was clear that the room I reserved was indeed supposed to come with an outdoor hot bath.
To their credit, the hotel staff did try to assist by finding a last-minute alternative room that still had a bathtub that comes with a view.
However, this replacement room had a much more limited view compared to the original room we had chosen, and it was not equivalent to what was advertised and booked.
Additionally, the window in the room was quite flimsy and dirty, and with the temperature being rather cold, this further affected the comfort of the stay.
Because we had a very limited itinerary, a significant amount of time was spent resolving this issue and arranging a replacement room. As a result, some of our planned activities had to be cancelled, which further impacted the overall experience.
Overall, this was a rather disappointing experienc eespecially because this was the first time I had booked this type of room as a surprise for my girlfriend, who was really looking forward to the outdoor hot bath.
Unfortunately, the key feature that made this booking special was missing, which significantly affected the stay.
I hope that Trip.com can take note of this issue and ensure that rooms are marked as unavailable once fully booked, to prevent similar situations from happening to other guests.
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Preis pro Nacht ab:123 AUD
Bewertung vom17. März 2026|Deluxe Zimmer mit Kingsize-Bett und Stadtblick
GastnutzerSuperb Hotel, neu und mit herrlicher Aussicht. Die Zimmer sind schön, geräumig und sehr gut konzipiert. Unspottlich sauber und super komfortable. Lage ist hervorragend mit Verbindung zu JR und Mall. Viel von Lebensmitteloptionen. Der Service ist wunderbar. Ich würde hier sicher wieder bleiben, wenn ich in Nagasaki bin.
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Preis pro Nacht ab:208 AUD
Bewertung vom17. Mai 2026
byti.coEinfaches, kleines 3-Sterne-Hotel. Aber die Lage ist großartig! Beliebtes Essen rund um, in der Nähe einer Arkade, so ist es einfach zu gehen. Das Beste jedoch war der Service. Als sehr lächerlich begrüßt von sehr lachendem Personal. 3-Sterne-Hotel, aber der Service fühlte sich 5 Sterne. Wird für kurze Aufenthalte wieder zurückkehren.
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Preis pro Nacht ab:68 AUD
Bewertung vom16. Juli 2025|Zimmer zur Doppelbelegung (Nichtraucher)
Olga TarI really didn't expect anything from staying at this hotel, as it was twice as cheap as anything in the area. But it's really a hidden gem!
The location is perfect for exploring Nagasaki, in the heart of Chinatown, lots of eateries in the area, and a tram stop nearby. The entrance is between two buildings and not obvious at first glance, but Google maps will get you there.
The hotel has a retro vibe and doesn't look like a traditional business hotel, but does it need to? Big comfy beds, huge rooms (a lot more spacious than you expect to find in Japan), all the amenities you need inside. The description didn't mention a fridge, but we had one in our room. No view, but it didn't bother us.
Good breakfast for a reasonable price.
The only downside is that they don't have a coin laundry in the hotel, but there are some in the area.
In my opinion, it's more than value for money!
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Preis pro Nacht ab:48 AUD
Bewertung vom8. Juni 2025|Standardzimmer mit zwei Einzelbetten
Gastnutzer
Das Hotel ist 5 Gehminuten vom Bahnhof entfernt. Gehen Sie am Bahnhofsausgang rechts und folgen Sie dem roten Backsteingebäude Amuplaza bis zur Fußgängerbrücke. Neben dem FamilyMart befindet sich eine kleine Tür, die zum Hotel führt.
Das Personal an der Rezeption und beim Frühstück war freundlich und zuvorkommend. Das Zimmer war recht geräumig, die Ausstattung jedoch einfach. Wenn Sie den Kapselkaffee im Zimmer nutzen möchten, bringen Sie bitte Ihren eigenen mit. Zum Frühstück gab es lokale Spezialitäten. Die Vorteile des Hotels liegen in der günstigen Lage mit guter Anbindung an öffentliche Verkehrsmittel und Einkaufsmöglichkeiten. Ein Seiyu-Supermarkt befindet sich nur 1 Gehminute rechts vom Haupteingang, und das Kunstmuseum ist in nur 5 Minuten mit dem Bus erreichbar.
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Preis pro Nacht ab:80 AUD
Bewertung vom7. Juni 2024
Anonymer Benutzer
Im vergleichsweise in der Stadt Xiao Xiao, es gibt einen See auf dem Berg, das Hotelzimmer ist eine Lake Landschaft, die Wolken sind sehr klein und mag die Lake Landschaft nicht verpasst. Das japanische Zimmer ist sehr groß, warm im anderen Gebäude, es gibt einen warmen Himmel. Das Restaurant ist auch am See, die Umgebung ist sehr gut, die zwei Mahlzeiten sind sehr gut, der Gesamtpreis ist sehr praktisch!
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Preis pro Nacht ab:394 AUD
Bewertung vom2. Okt. 2025
MDev
I was traveling without any SIM card nor data/wifi connection. Besides, I was also using public transport. Therefore, locating the guesthouse at first was a bit of challenge. However, the place was convenient, clean and very quiet. It was ideal for my needs. It is located on a hilly part, overlooking the Ashibe port area. It looks beautiful in the evening as well as at night. Since I had plenty of time on hand, spending one night at Ashibe was relaxing for me. However, there is nothing much to do in Ashibe area. Therefore, I think it is better to decide the location first, then choose a suitable place. If you decide to stay in Ashibe, then this place could be ideal.
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Preis pro Nacht ab:33 AUD
Bewertung vom1. Apr. 2025
Anonymer BenutzerRoute Cafe und Guesthouse ist ein verstecktes Geschirr in Nagasaki! Die Gäste sind unglaublich willkommen und gehen oben und weiter, um Gäste zu Hause zu fühlen. Ich blieb in einem ihrer komfortablen Zimmer, die mit einem gemütlichen Komfort und Zugang zu sauberen, gut gepflegten Duschen ausgestattet war. Die lustigen Nachrichten auf den Treppen fügten einen charmanten Touch hinzu. Ob Sie für ein Essen oder einen Aufenthaltsort suchen, empfehle ich Route Cafe und Guesthouse für seine warme Atmosphäre, komfortable Unterkünfte und freundliche Gastgeber.
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Preis pro Nacht ab:39 AUD
Bewertung vom15. Apr. 2026
B…D…
Das allgemeine Gefühl ist gut! Die Personalservice-Einstellung ist sehr gut! Die Umgebung ist komfortabel, wir bestellen ein warmes Zimmer mit Sauna im Zimmer, die Sie selbst wählen können, wenn Sie ankommen, und sehr intim!
Das Abendessen ist wunderschön! Der lebende Fisch ist sehr lecker! Andere Gerichte haben auch vieles zu denken gekostet, um die Gemüse zu benutzen, wenn sie in der Nähe von Gemüsebauern gepflanzt werden, und es lobenswert!
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Preis pro Nacht ab:268 AUD