Bewertung vom27. Mai 2025
Gastnutzer
The studio room refered by the listing,resembles close to a superior sized hotel room with a queen size bed, a small desk corner and a small kitchenette by the door entrance, equipped with a well functioning fridge.
For the price value point, i would say the room listing is worth the room, location, and POLITENESS of the service rendered (yes... Just the politeness, but efficiency wise..... I'll explain)
Anyone who is looking to book this room for future conveniencies near the BSD ICE... MAKE SURE you are familiar with the malay/indo language... Or at least have an indonesian number or friend... As it would turn out to be a nightmare for the international guests...
Before the check-in date, you'll be approached through trip.com's message channel by the vendor who will ask you for your check-in time and check-out time. Why? Because this isn't a hotel, and the reception counter staff under the apartment isn't the check-in person in charge ..... It is actually managed by a third-party called travelio, a local travel agency within Jakarta.
Summarised:
1. They will ask you to download the travelio app (language available in english and indonesian only), to process your check-in and submit deposit through there. However, my problem was, i was unable to input my booking ref & pin (information sent to your email after booking) due to ”incomplete profile information error” which would lead me to thinking it was verifying my phone number (your travelio account becomes unable to verify after 3 failed OTP attempts, which the OTP never arrives regardless of choosing sms or whatsapp)
2. Their travelio support team and customer service, only allows communication through whatsapp texts, no calls. Meaning... U might have to wait while you panic.
3. Throughout the whole nighmare checkin process, they insist on downloading the travelio app. (Suspicious for trip.com to have included a 3rd party travel agency, but things happen, and my experience with trip.com ended on a good note with professional staffs trying to follow up on a consistent basis)
Regarding the room small problems found which i shared with the travelio agent as well:
1. The bedsheets had several yellow stains, but no bedbugs and foul smell detected.
2. Entrance door can only be locked using a normal key, and the key was slightly out of shape, making it hard to lock from the outside.
3. There was no hot water for showering.
4. If you book the room for long stay, do note this is not a hotel, so there will be no daily housekeeping and replenishment of amenities provided (body soap, shampoo and dishwashing liquid in a small 50ml bottle. NOTE: the shampoo and body soap do smell nice, but they do not foam up. It is better to buy them in a small indomart located just underneath the apartment)
5. There is no water kettle. You will have to boil it like you are cooking :D
In conclusion: Book this place if you have experience with travelio or well versed with indonesian language (they did reach out to me in english after some time, but the efficiency takes way too long). The travelio people whom i have met are very polite, but when it comes to check out.... As they do not have a person in charge at the apartment, it means you do not have the flexibility of checking out whenever you want... And that means, pay close attention to what time your flight is.
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Preis pro Nacht ab:715.003 VND
Bewertung vom4. Jan. 2026
Gastnutzer
Complete kitchen tools. Wifi. Dispenser. Gas stove. Cooperative host/owner regarding check in time
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Preis pro Nacht ab:564.273 VND
Bewertung vom1. Feb. 2026
Gastnutzer
Hatte einen tollen Aufenthalt in Herloom! Bringt unseren Hund mit, zusätzliche 300k/night für kleinen Hund. Sie bieten Bett und Essen für unser Baby. Sehr empfohlen!
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Preis pro Nacht ab:2.222.308 VND
Bewertung vom19. Juni 2026
Anonymer Benutzer
Der Ort war großartig, viele Restaurants und es gab eine Passar-Moderne Hawker im Grünbuch. Die Zimmer Einrichtungen sind gut wie: Ac, Teeketel, Kühlschrank, aber leider 1 von 2 Zimmern war lustig, sehr schlecht Geruch. Der Besitzer ersetzte die Bettwäsche nachts, aber der Geruch war noch da. Wir schätzten die Bemühungen wirklich, aber .Einfach ein- und auschecken.
Es gab einen Shuttle-Service Transjakarta und spezielle Trans pik avenue- Tokio Riverside.
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Preis pro Nacht ab:371.029 VND
Bewertung vom6. Dez. 2024
Gastnutzer
Das Zimmertyp ist gut, die Hygiene ist gut, es ist, dass ich etwas mit dem Geschirr bezahlt habe, im Allgemeinen ist es immer noch gut und der Preis ist auch hoch. Unterhalb ist der Einkaufspreis der Kauf zu essen und zu trinken.
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Preis pro Nacht ab:390.353 VND
Bewertung vom6. Dez. 2025|Zimmer mit Queensize-Bett
Daniel KusnohardjoDas Zimmer ist sehr sauber und das AC funktioniert sehr gut. Der Gastgeber ist sehr hilfreich und freundlich. Er zeigt Ihnen den Prozess von Anfang bis zum Abschied. Sehr empfohlen!
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Preis pro Nacht ab:452.191 VND
Bewertung vom25. Sept. 2026|Gemütliches Studio
mrs.HuiMy husband and I had a less than pleasant stay here, because we found that the electricity suddenly went out in the apartment unit. At that time, my husband was taking a shower, and suddenly the electricity went out. We couldn't contact the owner to ask what was going on, so we were confused and knocked on the next room. Luckily, our next door neighbor advised us to report to the security downstairs, and after I reported it, an officer came about 20 minutes later and handled the problem which turned out to be the electricity there wasn't enough power. We hadn't turned on anything other than the AC, the TV, and waterheater for shower. This is truly our first time staying in an apartment with inadequate electrical capacity, which can lead to sudden power outages. Hopefully, the owner can fix the voltage Hopefully the owner can immediately repair the electricity in his apartment unit so that a similar incident does not happen again in the future and is experienced by other consumers.
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Preis pro Nacht ab:521.759 VND