Had a wonderful stay, nice rooms, decent location, my stay was so great due to the staffs they are so welcoming and helpfull. And they have 2 dogs Max and Maya which is damn cute.
The roof top restaurant is insanely pricy in my opinion, 17USD for friend rice which taste just ok nothing specially and plus we in india so like im just shocked.
The ITC Mughal was an incredible stay! We have been travelling round the world for the last few months and the Bed in our room was by far the comfiest of them all! Make sure to check out Peswhari restaurant. The lamb shank and Black Daal are must trys!!! Unbelievable!
Also, there is actually 2 swimming pools, ignore the central one and head to the pool next to the spa, so much nicer!
We had a fantastic stay at Courtyard by Marriott in Agra! The hotel is elegant, the rooms are spacious and comfortable, and the food was delicious. A big thank you to Dheereendr for his outstanding service — he was always friendly, attentive, and made us feel truly welcome. Highly recommended for anyone visiting Agra!
Good things first
1. spacious rooms
2. Good breakfast buffet
3. swimming pool
Need to improve things
1. the floor mats smells need to be cleaned.
2. the customer checkout services needs to be improved..I requested for a extension but just allow 30 minutes..need to provide better customer service.
3. customer baggage handling issues..too many people so the baggage counter denied to keep the baggage after checkout.
we had booked a half board package and the stay and the food were excellent.the reception staff was very attentive and always eager to see to the comforts of the guest. particularly the duty manager Ms Prachi was very helpful and supervised with keen interest and came forward to see that the guests were never inconvenienced. the restaurant staff were always on their toes and in spite of large number of diners , was seen serving with smile and there was no delay in executing the orders. the cooks were also eager to help and prepared dishes that were not placed in buffet. the dinner was good with lots of varieties and was very tasty.
Great location. I literally just walked to Taj Mahal from here. This was my biggest room in all my 3 hotels travelling through India solo. I think that they gave me the more modern and recently renovated room because I read some bad feedbacks regarding this hotel being old and that it needs renovation. Also it has a view for Taj Mahal at the rooftop. I didn't expect that because they did not advertise it openly in there postings.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Agra with ease by utilizing the services provided at shuttle. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker and mini bar. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Hotel Crystal Retreat provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage and spa for a memorable experience.
The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.
Excellent scenery-Lushy green forest view of Eucalyptus trees in the morning & lights like Stars on earth nearby pool area's amazing & beautiful view from my room's window made my stay meditative, memorable, peaceful.One must have this beautiful and a pleasant Experience once.Thanks to Team Radisson-Inroom dining for their nice food, traveller care and finest hospitality.
Sehr gut
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8,9/10
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7.3/10
AAnonymer BenutzerAmazing place to stay. Staff members are very kind and the place is super clean. Hotel arranged tours are also really nice.
GGastnutzerDriver steals customer money!!! first of all, We had no big issues with Radisson Hotel Agra while staying there for three nights, but we have a story we like to share with future hotel customers to prevent what happened to us happens again to you. after Agra, our next destination is Jaipur, so we asked hotel travel desk to help us arrange car transportation to Jaipur, thinking hotel driver should be more reliable. the travel desk is working with agency called 707 Tours, and they booked a car and driver from Jaipur called Sameer-Travels. we requested stops before Jaipur, one is at Fatehpur Sikri, and second one is at Chand Baori stepwell. the first part of our journey was non-event, but at our last stop at Chand Baori, the driver told us bags were not allowed at the site, and he insisted that we have to leave all bags in his car and he would lock the car and it was safe for us. at the stepwell site, we noticed everybody else carried backpacks with no issue. after 20 minutes visit and back to the car, we noticed right away that our bags were opened and searched, we kept our money in three different places, and each place's money were missing some. the thief tried to make the steal un-noticeable but we noticed it right away. we confronted with the driver and he denied everything. we reported this to Radisson hotel, its travel agency and our hotel in Jaipur. We want to share our story so you will be more careful in your next India journey. I add two photos here for your reference.
GGastnutzerIch habe hier ein paar Mal geblieben und hatte sehr komfortable Aufenthalte. Zu dieser Gelegenheit war das Hotel Gastgeber einer Veranstaltung, und sehr laute Musik wurde bis 3.00 Uhr gespielt. Ich bat den Manager, sie zu bitten, die Musik zu stoppen, aber sie weigerten sich, etwas über die Störung zu tun. Viele Leute klachten, aber das Hotelpersonal konnte nicht festhalten und die Musik ausschalten. Ich hatte am nächsten Morgen um 8 Uhr einen Flug und es hat meine Arbeit am nächsten Tag beeinflusst. Sehr enttäuschend, die Situation von dem Manager zu behandeln.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
IiamcarmelatorresWe had a fantastic stay at Courtyard by Marriott in Agra! The hotel is elegant, the rooms are spacious and comfortable, and the food was delicious. A big thank you to Dheereendr for his outstanding service — he was always friendly, attentive, and made us feel truly welcome. Highly recommended for anyone visiting Agra!
GGastnutzerwe had booked a half board package and the stay and the food were excellent.the reception staff was very attentive and always eager to see to the comforts of the guest. particularly the duty manager Ms Prachi was very helpful and supervised with keen interest and came forward to see that the guests were never inconvenienced. the restaurant staff were always on their toes and in spite of large number of diners , was seen serving with smile and there was no delay in executing the orders. the cooks were also eager to help and prepared dishes that were not placed in buffet. the dinner was good with lots of varieties and was very tasty.
GGastnutzerDas Hotel war großartig für seine Gastfreundschaft und die Einrichtungen. Das Frühstück war auch nett mit einer Vielzahl von indischen Lebensmitteln. Ich werde sicher wieder hier kommen, wenn ich nach Varanasi komme,
GGastnutzerAmazing hotel!
It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality.
Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle.
Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel.
When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.
KKevinNanDas Hotel ist ok, die Umgebung ist zu schlecht, es gibt viele Autos und viele streunende Hunde, und das Hotel ist ok, die Umgebung ist zu schlecht, es gibt viele Autos und viele streunende Hunde
AAbdul RahmanHad a wonderful stay, nice rooms, decent location, my stay was so great due to the staffs they are so welcoming and helpfull. And they have 2 dogs Max and Maya which is damn cute.
The roof top restaurant is insanely pricy in my opinion, 17USD for friend rice which taste just ok nothing specially and plus we in india so like im just shocked.
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