Hotels mit Spa in Worcestershire, Vereinigtes Königreich

"We absolutely love staying at the Bromsgrove Hotel & Spa and honestly wouldn’t choose to stay anywhere else when we’re up here. I first stayed here in 2015 and have been coming back and forth since. I have family close by but we always end up staying a few days at least at a time and going on some adventures with our little one. It’s the perfect location for us. It feels like a real home from home for us every single time. The hotel is always welcoming, and has such a lovely relaxed atmosphere. The swimming pool is a huge favourite for L he absolutely loves it and always gets so excited to go swimming during our stays. It makes such a difference having facilities that he can truly enjoy. What truly makes this place stand out though is the staff. They deserve so much recognition for how amazing, helpful and hardworking they are. Ram, Marie, Luke, Nathan, Chris, Marie, Jason, Dan, ana, faouzi, Abby, Emma, Angel are just a few names to mention, & Phil the chef was 10/10 especially as we have allergens but every single one of them goes above and beyond. They are always friendly, helpful, warm, and genuinely care about their guests. They are especially wonderful with L, which means the world to us because of his additional needs. They make him feel comfortable, included, and happy, and that level of kindness is something you never forget. It’s rare to find somewhere that consistently delivers such amazing service, but this hotel does exactly that every time. We always leave happy and already looking forward to coming back. We also had a lovely girl called Chloe who was housekeeping and she made sure we had everything we needed.  This place deserves to be rated so much higher because it truly is a gem. Thank you to all the team for making every stay so special for us"