Hotels mit Spa in Cheshire, Vereinigtes Königreich

Arrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read. reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent. generally Very disappointed.

Absolut perfekt keine Fehler überhaupt. Sehr sauber hohe Standard, Einrichtungen brillant, Personal sehr willkommen. Sehr empfehlenswert dieses Hotel

I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday. The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now. The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food. Breakfast in the morning self service again pleanty to choose from and again tasty with great choice. It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

They didn’t tell you when you book it on Trip.com or any of these other sites that tbe  Internet is bad then only when you’re going to the website you see  that if you pay you can. Breakfast was okay but quite expensive for what you could get.

gute Erfahrung

Die Eincheckung war sehr einfach und ohne Probleme mit drei Mitarbeitern, die die Gäste anmelden. Wir kamen gut vor der Eincheckung um 15.00 Uhr, aber keine frühe Eincheckung in den Zimmern war verfügbar, so dass wir später zurückzukehren mussten, um einchecken zu können. Die Zimmergröße war angemessen mit komfortablem Bett und Qualitätsstühlen, die eine gute Ruhe sichern. Das Hotel ist sehr sauber und gut ausgestattet, nur unten ist die Lage, dass es nicht zu Fuß vom Stadtzentrum entfernt ist, aber dies ist kein Deal-breaker, weil das Hotel am Rande des Stadtzentrums viel einfacher ist.

Really clean room and swimming pool, big jacuzzi, taste breakfast. I recommend🙂 live music

disappointed with room, dirty, lots of damaged in bathroom plus small area for loo facilities. Plus due to not booking direct with hotel occurred an additional charge to park car at £12 Spa facilities is a pool and hot tub plus steam and sauna.