Hotels mit Pools in Jawa Timur, Indonesien

Ich war in einigen 4- und 5-Sterne-Hotels. Aber das ist es, von dem ich bisher am meisten beeindruckt bin! Die Gastfreundschaft des Personals, die Qualität des Zimmers und die Auswahl beim Frühstück sind unglaublich! Ich werde dieses Hotel auf jeden Fall wieder in Betracht ziehen, wenn ich das nächste Mal wieder in Surabaya bin!

everything is good except the food, i stay for 3 night and the food stalk never change, always : porride, soto ayam, rawon, hainan their pastry and western and asian also everday similar always have chicken sausage, potato wedges, telur barendo, fried rice (one same variant) its so bored

Batu has been one of my favorite destinations in Indonesia and this is mainly thanks to this hotel. The place was magnificent, the breakfast incredible but more than that all the staff were super nice and welcoming the servers, the cooks, the security, the room staff and the reception staff!!! Thank you very much for you’re kindness !😊

Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.  Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.  The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff. Would come back and stay here again!

There's a lot that's right with this hotel. Room is clean, bright and modern looking. If there is such a thing as a super king size bed then this would be it. Comfortable firmness with 4 pillows. Bedroom slippers, hand towels and usual toiletries provided. Water pressure and temperature control is good. I really appreciate having usb/electrical outlets next to each side of the bed. There are smoking and non-smoking rooms available. I have to say their breakfast spread is the most varied that I have ever seen. Loads of choices and it came with a nice view as the restaurant is on the 17th floor. Service was a bit slow when it came to clearing the used plates if you're not near the service station but still acceptable. All the staff that we encountered were very polite and friendly, from front desk to housekeeping. Location wise it's quite central. Lots of cafes and a few mini marts around the hotel area. Can use grab if you need to go further.

I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure! I found nice squirrel to live in the tree nearby

Sehr altes Hotel, aber immer noch gut, außer der Handtuch ist geluft, kann man die Hausbewohner fragen, um zu ändern hat das duftende Handtuch

should pay attention more on the cleanliness. overall it still good deal for a short stay. price ia good. pool is good. try to avoid using swimming pool on the weekend since it will be crowded.

Hotel staff not so warm and friendly. Some do not understand basic english. I was left standing for no reason. Only when i asked what am i waiting for, someone “jumped” in and served me. Room was ok. Comfy bed. I slept well. But towels are were old with frayed ends. Gross. Location is less than 10 mins to Tunjungan Plaza, a popular mall. Traffic is mad so crossing the road is challenging. No bottled water but rooms have pitchers to fill up water from Dispensers outside rooms. Good initiative.

The experience was phenomenal! All staff were very friendly and went the extra mile in terms of service. The location is great, being right next to a mall so it’s easy to find something to do. Highly recommend their spa!