Haustierfreundliche-Hotels in County Durham, Vereinigtes Königreich

Das Hotel ist gut gelegen, mit freundlichem Personal und guter Küche. Das Hotel ist ein bisschen in seinem Aussehen datiert und könnte in der oberen Klasse sein, wenn Zimmer/Badezimmer mehr Standardartikel wie Haartrockner, Ziehen/Schalenraum hatten). Eine Decke, die Wasser in einen Bucket leckt, war nicht der Schuld des Personals, sondern schuf keinen guten Eindruck in Reception.

Room old and outdated - hotel needs refurbished in older areas - new spirts bar disappointing expensive and not that clean - nenus dirty with fingerprints and sticky - considering brand new they beed higher standards tho mains in Fusion were good but prawn crackers at £5.95 were awful

Such a nice hotel ,the staff member was so helpful and friendly 👍😊

Bags of character, they play up to the castle theme and that's a good thing! I normally hate single rooms but was made up with this one. So comfy...PS it's *******

Hotel war sehr sauber, stilvoll und so war das Restaurant und die Bar, absolut keine Beschwerden Betten sind so komfortable und ich werde definitiv zurück sein 😊

Schönes altes, modisches Hotel in einer Unterstadt 10 Minuten vom Zentrum von Durham entfernt. Spotless sauberes Zimmer, mit komfortablem Bett und leckeres Frühstück für Bestellung.

Ausgezeichnetes Personal, Mary war wunderschön. Zimmer war sehr sauber und gemütlich,Wäre sicher wieder zu bleiben

Gorgeous hotel in a good location for exploring the surrounding area. Delicious cooked to order breakfast and the restaurant for dinner was superb. Room was comfy and warm would happily stay again

The room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of racism to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.

Average level for the hotel , but the price is matching to the environment, so it is not a problem