Hotels mit Parkplatz in Gouvernement Aqaba, Jordanien

Very polite and hospitable frint desk, especially Randa and Carmen. Service from all staff was very good. Only limitations are facilities for young kids. This hotel would suit mostly business travellers or couples.Also of note, is the newly refurbished roof-top bar .overlooking Gulf of Aqaba

We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!

Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in

Kempinski Aqaba is a good hotel, but my daughter was vomiting the entire night after eating at their Lebanese restaurant — they clearly messed with the food there. Let’s be honest: yes, this is probably the best hotel in Jordan outside Amman. Good location, sea access, solid building. That’s the baseline. Now the reality. After dinner at the Lebanese restaurant, our daughter got severe food poisoning. She ate a very basic kebab — nothing exotic — and was vomiting all night. This strongly suggests old or reheated food. For a hotel of this level, this is unacceptable. Whatever they are doing in that kitchen, it is not safe. Avoid this restaurant. Service overall is weak and poorly trained, with one clear exception: a woman at reception in a red suit. Professional, organized, calm, and efficient. She arranged our diving perfectly within two hours, last minute, everything flawless. Unfortunately, she seems to be the only person in the hotel who actually understands hospitality. One professional cannot compensate for an entire untrained team. Breakfast is chaotic and uncomfortable. Long lines for eggs (15 minutes), long waits for simple tea, small selection, many staff, very little efficiency. The gym is a joke: tiny, badly equipped, and absurdly located above the lobby, so any noise is immediately heard downstairs. Proper training is basically impossible. Bottom line: Yes, Kempinski is the best option here. And yet we got food poisoning, weak service, and poor design decisions. If this is the best, the bar in Aqaba is extremely low.

Das Camp liegt außerhalb der offiziellen Wadi Rum Wüste, aber leicht von der Hauptstraße zu erreichen. Tent: sauber und geräumig, hatte alles, was ich brauchte. Die heiße Dusche war erstaunlich. Es war sauber, so sauber wie die Dinge in der Wüste sein können. Ich hatte nur eine Moskito im Zelt, aber vielleicht in anderen Monaten mehr - vorbereitet. Dinner: absolut erstaunlich. Viele tolle Gerichte, Live-Musik, separate Wüste. Ich genossen die Atmosphäre wirklich. Frühstück: nicht so erstaunlich wie Abendessen, aber immer noch absolut ausreichend. Tour: Am ersten Tag hatte ich eine Tour mit einem anderen Unternehmen - es war ok, aber meist die Hauptpunkte - viele andere Menschen dort. Am zweiten Tag reservierte ich direkt eine Tour mit dem Hotel - der Preis war fair und die Spots viel besser als der Tag vor in Wadi Rum. Weitere spektakulär und fast keine Menschen. Absolut erstaunlich. Service: organisierte Transport zum Besucherzentrum, um meinen Bus nach Amman zu fangen und einen fairen Deal mit der Tour. Also wirklich keine Notwendigkeit, in das Dorf Wadi Rum zu kommen, können Sie bessere Punkte direkt aus dem Camp erhalten. Die Bilder sind alle aus der zweiten Tour organisiert durch das Camp.

كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء) في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي

Our stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival. From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way. The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay. The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had. If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!

We really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.

Traveling solo as a woman, I was honestly a bit nervous given the current situation—but this experience completely changed my perspective. From the moment they picked me up until the final drop-off, everything was handled with such professionalism and care. I truly felt safe and well looked after throughout the entire journey. The jeep tour was absolutely amazing! The drivers were skilled, friendly, and made the whole adventure both exciting and comfortable. They knew the area so well and made sure we experienced the best views while always keeping safety a priority. The room stay exceeded my expectations. It was clean, comfortable, and had a warm, welcoming atmosphere that made it easy to relax after a long day. Every little detail showed how much they care about their guests’ comfort. What stood out the most was the kindness and hospitality of the people. Everyone was incredibly respectful, helpful, and genuinely caring. As a solo female traveler, that meant everything to me. I would highly recommend this experience to anyone—especially solo travelers looking for a safe, enjoyable, and memorable trip.

We stayed here as a family in a bubble tent during our trip to Wadi Rum, and overall we had a very positive experience. The owner, Eid, was genuinely attentive from the very beginning. Shortly after we made the reservation, he contacted us by email and stayed in touch throughout the process. He truly does his best at every stage to make sure his guests are comfortable and satisfied. We really appreciated that level of care and communication. The location of the camp is beautiful and peaceful. Even though the weather was partly cloudy, we were still able to see the stars at night, which was very special. Dinner was excellent, with a wide variety of dishes. The vegetable options were especially delicious and thoughtfully prepared. We also joined a jeep desert tour, which turned out to be one of the highlights of our stay. Our guide (I unfortunately forgot his name) was friendly and made the experience both enjoyable and comfortable. Traveling with two children, we felt safe, relaxed, and well taken care of throughout our stay. I would happily recommend this camp to other families visiting Wadi Rum.