Arrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read.
reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent.
generally Very disappointed.
The room is big (designed for a family of four) decorated in nerf theme, kids would love it. All is good but our shower tap is not functioning well, only gives out boiling hot water which we had to use the bath and let the water cool down a bit before we can use a towel to wash. Not the best but image it’s a good place for family with young kids. Walls are thin, we can hear next door running and snoring. Ear plugs ensured a good night sleep :D
I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
Stayed on 20 June 2025
I chose this place because I was looking for somewhere different to the typical hotels and BnBs during my Europe trip. I was more mobile with a rented car. The photos in the booking website did not do it justice as it gave a “******* castle” vibe but in reality is lovely and bright. In addition, the relatively low price and limited time to book.
I am puzzled that it's ratings did not exceed 4 stars as it exceeded my expectations. The staff were warm, kind, and prompt. Breakfast was excellent, with the amazing view from the room, overlooking a meadow with grazing sheep.
An added bonus: it’s located along the Grindstone Path, making it a perfect and convenient spot for hiking enthusiasts.
Title: Alderley Edge Hotel: Victorian Elegance Meets Modern Comfort in Cheshire
Review:
Nestled in the heart of Cheshire, Alderley Edge Hotel offers a charming blend of Victorian heritage and contemporary luxury. Originally a grand 19th-century villa, the hotel has been thoughtfully transformed into a stylish 50-room retreat, maintaining its historic character while providing modern amenities. 
Location & Ambience:
Situated just off Alderley Edge’s bustling high street, the hotel is perfectly positioned for guests to explore the village’s trendy boutiques, restaurants, and bars. The nearby sandstone ridge, known as “The Edge,” offers scenic woodland walks and panoramic views, adding to the area’s allure. 
Accommodation:
Guests have praised the hotel for its cleanliness and comfort. Rooms are well-appointed, featuring modern furnishings and amenities such as Temple Spa toiletries, free Wi-Fi, and tea and coffee facilities. While some guests have noted that certain rooms can be on the smaller side, the overall comfort and ambiance receive high marks.  
Dining Experience:
The hotel’s restaurant, set within a rebuilt conservatory, offers a bright and airy dining space. Guests have highlighted the quality of the food, particularly the grilled fish dishes and Sunday roasts. The bar and outdoor garden seating provide additional spaces to relax and enjoy the surroundings. 
Service & Facilities:
The staff at Alderley Edge Hotel are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Facilities include free parking with electric charging stations, pet-friendly accommodations (with an additional charge), and well-maintained gardens. However, it’s worth noting that the hotel does not have leisure facilities or a gym.  
Guest Feedback:
Overall, guests have expressed satisfaction with their stays, citing the hotel’s cleanliness, location, and service as standout features. Some have mentioned minor issues such as thin walls leading to noise disturbances and occasional maintenance concerns in the bathrooms. Despite these, the consensus remains positive, with many guests indicating a desire to return. 
Conclusion:
Alderley Edge Hotel successfully marries historical charm with modern comforts, making it a delightful choice for travelers seeking a serene yet convenient base in Cheshire. Whether you’re exploring the local countryside or indulging in the village’s vibrant scene, this hotel offers a memorable and comfortable stay. 
Die Eincheckung war sehr einfach und ohne Probleme mit drei Mitarbeitern, die die Gäste anmelden. Wir kamen gut vor der Eincheckung um 15.00 Uhr, aber keine frühe Eincheckung in den Zimmern war verfügbar, so dass wir später zurückzukehren mussten, um einchecken zu können.
Die Zimmergröße war angemessen mit komfortablem Bett und Qualitätsstühlen, die eine gute Ruhe sichern.
Das Hotel ist sehr sauber und gut ausgestattet, nur unten ist die Lage, dass es nicht zu Fuß vom Stadtzentrum entfernt ist, aber dies ist kein Deal-breaker, weil das Hotel am Rande des Stadtzentrums viel einfacher ist.
Das erste Mal, dass ich dieses Hotel besuche, fühle mich gut, das Zimmer ist komfortabel und der Service ist gut. Es gibt keinen Leibschrank, das Gepäck zum zweiten Stock zu bewegen ist ein bisschen lustig.
Das Hotel ist sehr gut ausgestattet, aber es ist sehr gut. Ich habe nicht die Bar oder das Restaurant besucht, wie es mit meinem 12-jährigen Sohn war, aber das Menü sah ausgezeichnet aus und die Bar-Bereich sah angenehm aus. Viel schöne Flachwagenparkplätze. Ich würde sicherlich wieder besuchen!
A great hotel with funky rooms, and very good facilities including a gym and pool. The bar is great with a number it sports screens and even a little cinema area, food is also served here. There is also a Starbucks with little cafe area. The staff can’t do enough for you and parking is free whilst staying the night at the hotel. A great find.
Sehr gut
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7.2/10
GGastnutzerI took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
VV S DwaraTitle: Alderley Edge Hotel: Victorian Elegance Meets Modern Comfort in Cheshire
Review:
Nestled in the heart of Cheshire, Alderley Edge Hotel offers a charming blend of Victorian heritage and contemporary luxury. Originally a grand 19th-century villa, the hotel has been thoughtfully transformed into a stylish 50-room retreat, maintaining its historic character while providing modern amenities. 
Location & Ambience:
Situated just off Alderley Edge’s bustling high street, the hotel is perfectly positioned for guests to explore the village’s trendy boutiques, restaurants, and bars. The nearby sandstone ridge, known as “The Edge,” offers scenic woodland walks and panoramic views, adding to the area’s allure. 
Accommodation:
Guests have praised the hotel for its cleanliness and comfort. Rooms are well-appointed, featuring modern furnishings and amenities such as Temple Spa toiletries, free Wi-Fi, and tea and coffee facilities. While some guests have noted that certain rooms can be on the smaller side, the overall comfort and ambiance receive high marks.  
Dining Experience:
The hotel’s restaurant, set within a rebuilt conservatory, offers a bright and airy dining space. Guests have highlighted the quality of the food, particularly the grilled fish dishes and Sunday roasts. The bar and outdoor garden seating provide additional spaces to relax and enjoy the surroundings. 
Service & Facilities:
The staff at Alderley Edge Hotel are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Facilities include free parking with electric charging stations, pet-friendly accommodations (with an additional charge), and well-maintained gardens. However, it’s worth noting that the hotel does not have leisure facilities or a gym.  
Guest Feedback:
Overall, guests have expressed satisfaction with their stays, citing the hotel’s cleanliness, location, and service as standout features. Some have mentioned minor issues such as thin walls leading to noise disturbances and occasional maintenance concerns in the bathrooms. Despite these, the consensus remains positive, with many guests indicating a desire to return. 
Conclusion:
Alderley Edge Hotel successfully marries historical charm with modern comforts, making it a delightful choice for travelers seeking a serene yet convenient base in Cheshire. Whether you’re exploring the local countryside or indulging in the village’s vibrant scene, this hotel offers a memorable and comfortable stay. 
DDrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
GGastnutzerEnttäuscht mit Zimmer, schmutzig, viele beschädigte im Badezimmer plus kleiner Bereich für Loo Einrichtungen.
Plus wegen nicht direkt mit Hotel buchen ereignete sich eine zusätzliche Gebühr zum Parken des Autos bei £12
Die Spa-Einrichtungen sind ein Pool und ein Heizungstube sowie ein Dampf- und Sauna.
KKristineWalls were paper thin, had absolutely no sleep at all. The whole point for me was to get some sleep before my flight but not been lucky. Really disappointed.
GGastnutzerArrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read.
reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent.
generally Very disappointed.
GGastnutzerZum größten Teil ist dies ein schönes Hotel. Es kostete uns ungefähr 7 Pfund für ein Taxi nach Chester und die Zimmer sind sauber. Die meisten Angestellten sind unglaublich freundlich. Während wir tagsüber unterwegs waren, wurden unsere Schlüssel jedoch deaktiviert, um uns zur Rezeption zu zwingen, damit der Manager mich in die Enge treiben konnte, wo mein Auto geparkt war - was einem anderen Mitarbeiter beim Einchecken gesagt worden war und sie gesagt hatten, es sei nicht Kein Problem. Sie hatte ”den ganzen Tag” versucht, mich über das Telefon im Hotelzimmer anzurufen, was eine lächerliche Herangehensweise ist, denn wer sitzt den ganzen Tag in ihrem Zimmer? Wenn sie mich einfach auf meiner Handynummer angerufen hätte, mit der das Zimmer gebucht wurde, wäre ich gerne zurückgekommen und hätte das Auto bewegt. Sie forderte mich auf, es in diesem Moment zu verschieben, und ich erklärte, dass ich etwas getrunken hatte, aber ich würde es morgen früh verschieben. Sie sagte dann, sie würde mein Auto bewegen, was mir nicht wohl war. Sie ging dann von mir weg und erlaubte kein vernünftiges, erwachsenes Gespräch. Der Ton und die Haltung waren anklagend und ihre Frustration war eindeutig fehlgeleitet, als sie sich nicht realistisch bemühte, mich zu kontaktieren; wir waren bis 11 uhr im hotel und wie gesagt, ich hatte mein handy den ganzen tag dabei. Ich versuchte dem Personal an der Rezeption zu erklären, warum mein Auto dort war, wo es war, und dass ich es mit einem Rivalen besprochen hatte und mit einem ”naja, ich war nicht da, also weiß ich es nicht” entlassen wurde, dann grinste sie einen anderen Gast an . Es ist so schade, dass das den Aufenthalt für uns wirklich getrübt hat, da es völlig unnötig war.
GGastnutzerDas ist das zweite Mal, dass wir in diesem Hotel verblieben haben, und unsere Wahl war hauptsächlich auf seine bequeme Lage und ausgezeichnetes Frühstück. Es ist sehr nahe am Flughafen und sehr ruhig am Abend, umgeben von Farmen und Grasland.
Wir lieben das Frühstück, weil es kein typisches Buffet ist. Stattdessen können Sie aus einem Menü mit einer großen Auswahl an Optionen, die alle wunderbar schmecken. Die Dekoration des Restaurants ist auch wunderschön, und Sie werden mehr als zufrieden mit den Portionen sein. Das Restaurantpersonal ist passioniert, freundlich und hilfreich.
Ein Punkt ist, dass die Rezeption oft umgeben ist, was nur eine Beobachtung und weder positiv noch negativ ist. Die Rezeptionisten tun immer ihr Bestes und sind sehr nett und professionell. Allerdings ist das Zimmerdesign ein wenig veraltet.
YYuki Wong 812The first arranged room in 311, the toilet seat cover is broken. And the next room was a dog kept barking. The reception staff rearranged another room for us shortly, their attitude is really good. But the room rearranged to 223 is in the basement, the air circulation is really not good, you can smell the strong pet smell in the hallway. And I can see the 3rd floor lift lobby had dog poo. To be honest, they were doing a dog exhibition, but they are not really well organized to avoid all the inconveniences caused. That’s not really fair to the customers who don’t expect those scenarios.
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