Nice clean hotel. Parking was full but you can use the whalebridge multi story car park a 3 minute walk away, it was free on my visit due to Internet issues I believe so saved another few pounds. Do not use spring gardens muti story next to the hotel, it's not overnight parking I was told by the hotel . 👍
Absolutely awful experience.
The room was spacious and clean. That's it for the niceties. The shower leaked, the waste drain was blocked so it flooded the bathroom. The aircon didn't work well so it was hotter than the sun meaning I woke with a headache.
The tea and coffee was missing sugar.
Breakfast now. What a disaster!!! There wasn't any food for over 30 minutes and that was at 9am. The drinks machines worked but there were no cups or glasses. No plates or cutlery but there wasn't any food so no actual drama. When the food came out, it was a mad free for all with ”other nationalities” taking enough food each to feed a small country whilst everyone else just waited again. I eventually ate at 10.30 but that was 2 rashers of bacon, a tiny sausage and some flavourless beans.
I wish I'd booked somewhere else
”Our stay at DoubleTree Hotel was pleasant and comfortable. The check-in process was smooth, and the staff was friendly and accommodating. The room was clean and well-maintained, with all the necessary amenities provided. We especially appreciated the warm cookies upon arrival, a nice touch that added to the welcoming atmosphere. While the decor may be somewhat dated, it didn't detract from our overall experience. The location was convenient, with easy access to transportation and nearby attractions. Overall, DoubleTree Hotel provided us with a satisfactory stay and good value for the price.”
Standardized quality as a well-known chain hotel brand. Spacious room, hot shower, free hot drink machine and free microwave oven available at lobby, free delicious cooked breakfast.
Dieses Hotel hat hohe Standards für Reinigung und Service konsequent. Am bitter kalten Wochenende war das Zimmer ganz warm. In der Tat sehr komfortabel bed und keine Notwendigkeit für zusätzliches Bett. 2 kleine Fragen. Die Kissen waren etwas schlank, aber schön und das Restaurant serviert nicht Abendessen für unsere Liebe, aber insgesamt ausstehend !!! Ich kann nicht warten, um zurückzukehren.
ALCON,
Ich war sehr glücklich mit meinem Aufenthalt, während der Inspektion- im Personal war sehr freundlich und beantwortete alle meine Fragen. Das Zimmer war sehr sauber und schön nur ein kleines Problem ist, dass Zimmer nicht für die Antrieb von Handys eingerichtet, empfehlen Sie das Desk für Anlagen, so dass Touristen können dort Telefone angetrieben. Während meiner 12 Tage in vier anderen ähnlichen Standorten geblieben, war Ihre Einrichtung die einzige ohne Adapter für Mobiltelefongebühr.
Ihre Lebensmittel unten waren großartig, besonders genossen Fisch und Chips. In einem ganz großen Aufenthalt werde ich DE endlich wieder sehr genossen mein Aufenthalt mit Ihnen,
A good place to stay except water pressure of shower still leaves much to be desired. Will like to come back and see if it gets improved in the future!
My family and I stayed in 2 rooms which inc a dinner package.
We had a very warm lovely welcome by the receptionist who was extremely helpful.
Our room was not as clean as we would have expected which was a shame but it was nice to have a room with 2 double beds. The handle on one of the bathroom doors was faulty so we had to leave it open when using the bathroom.
We had booked the dinner package and booked our table in advance for 7pm. I understand that they were quite busy that evening but unfortunately we still didn't get our food order taken until 8pm. The kids got their meals soon after but the adult main meals didn't arrive until 9pm. It was a long time for us to wait when our children were getting restless and tired. We also by that point felt it was too late to eat and didn't finish our meals. We did speak to the manager and eventually they did compensate for the long wait so we appreciated that.
Breakfast was brilliant lots of choice and good timings for breakfast.
The swimming area needs a bit of a refurb. Even though there is lots of space it just needs a bit of TLC and a refresh.
Other than the few items mentioned we still had a lovely stay with family
The receptionists were exceptional and every understanding. They even spoke to us the following day to apologise about the issue with the dinner.
We wouldn't let it stop us from staying there again.
Schöne und schöne Umgebung. Viel zu wählen von zum Frühstück.
Die meisten Mitarbeiter sind nett, aber es gibt einen Mann, der nicht so nett ist, wie er spricht und Fragen beantwortet.
Es gibt zwei Glas im Badezimmer, das ist gut, aber wenn Sie ein Glas im Zimmer trinken möchten, bringen sie Ihnen immer noch die gleiche Art von Glas zu. Ich denke, sie sollten unterschiedliche Glasformen für verschiedene Zwecke haben.
Auch einige der Teebecher sind zu groß und sind überhaupt nicht klassisch.
Englische Häuser und englische Treppen eignen sich nicht für großes Gepäck, um nach oben zu gelangen. Englisches Frühstück ist in Ordnung, kostenlose Parkplätze. Das Zimmer ist in Ordnung, das Geschäft ist groß genug. Der Garten hinter dem Haus ist ruhig.
Großartig
108 Bewertungen
9.1/10
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8.1/10
Sehr gut
SSeetanahNatashaMy family and I stayed in 2 rooms which inc a dinner package.
We had a very warm lovely welcome by the receptionist who was extremely helpful.
Our room was not as clean as we would have expected which was a shame but it was nice to have a room with 2 double beds. The handle on one of the bathroom doors was faulty so we had to leave it open when using the bathroom.
We had booked the dinner package and booked our table in advance for 7pm. I understand that they were quite busy that evening but unfortunately we still didn't get our food order taken until 8pm. The kids got their meals soon after but the adult main meals didn't arrive until 9pm. It was a long time for us to wait when our children were getting restless and tired. We also by that point felt it was too late to eat and didn't finish our meals. We did speak to the manager and eventually they did compensate for the long wait so we appreciated that.
Breakfast was brilliant lots of choice and good timings for breakfast.
The swimming area needs a bit of a refurb. Even though there is lots of space it just needs a bit of TLC and a refresh.
Other than the few items mentioned we still had a lovely stay with family
The receptionists were exceptional and every understanding. They even spoke to us the following day to apologise about the issue with the dinner.
We wouldn't let it stop us from staying there again.
EemlynAbsolutely awful experience.
The room was spacious and clean. That's it for the niceties. The shower leaked, the waste drain was blocked so it flooded the bathroom. The aircon didn't work well so it was hotter than the sun meaning I woke with a headache.
The tea and coffee was missing sugar.
Breakfast now. What a disaster!!! There wasn't any food for over 30 minutes and that was at 9am. The drinks machines worked but there were no cups or glasses. No plates or cutlery but there wasn't any food so no actual drama. When the food came out, it was a mad free for all with ”other nationalities” taking enough food each to feed a small country whilst everyone else just waited again. I eventually ate at 10.30 but that was 2 rashers of bacon, a tiny sausage and some flavourless beans.
I wish I'd booked somewhere else
GGastnutzerOur stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning.
The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding.
Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience.
The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.
The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting.
These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments.
In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.
AAnonymer BenutzerA good place to stay except water pressure of shower still leaves much to be desired. Will like to come back and see if it gets improved in the future!
PpotatoheadukStandardized quality as a well-known chain hotel brand. Spacious room, hot shower, free hot drink machine and free microwave oven available at lobby, free delicious cooked breakfast.
丁丁Englische Häuser und englische Treppen eignen sich nicht für großes Gepäck, um nach oben zu gelangen. Englisches Frühstück ist in Ordnung, kostenlose Parkplätze. Das Zimmer ist in Ordnung, das Geschäft ist groß genug. Der Garten hinter dem Haus ist ruhig.
88285SueHI stay at The Angel three or four times annually and have done so now for a number of years.
The location is excellent for me to visit family who live nearby. Parking at Sainsbury’s (through the gate at the rear of the courtyard) is convenient, or there is some on-road parking at the front of the property. Rooms are well appointed and always very clean.
On this latest visit I had to request a room change since the door to my room was extremely difficult to unlock and then could not be closed properly from the inside. As a lone female traveller,safety and security is paramount. Unfortunately, as I experienced similar problems on my previous visit a few months ago, it appears that this may be an ongoing issue ( perhaps weather-related) that now needs to be addressed with some urgency.
GGastnutzerGreat stop over location close to Stonehenge on way back from Cornwall.
Quick friendly check in and a lovely breakfast.
Nice bed and a great sleep, the next door disco was a little loud but nothing compared to the neighbours at home. Didn't stop a weary traveller sleeping, and all quiet in the morning.
Room well equipped with bed side plugs including usb chargers, iron, kettle etc, towels, shampoo/body wash, and a few more.
Garden was lovely and well cared for.
Interesting building with a lot of old features and changes over the years, which needs a lot of upkeep, and some areas need a little more time and money spent on them.
Didn't spoil it for me and would stay again.
I know the issues that come with old buildings with character.
GGuest UserSchönes Hotel, freundliches und freundliches Personal, großartige Parkplätze, ausgezeichnete Lage im Herzen der Stadt. Nur negativ sind die Farben auf den Badewannen, die leicht mit etwas mehr Aufmerksamkeit auf die Details entfernen können und der kalte Schnappdeckel kaum Wasser auslassen. Leider gab es keine echte Ale verfügbar, während wir da waren, so dass wir uns davon abhalten, diese Anlage zu genießen.
GGastnutzer”Our stay at DoubleTree Hotel was pleasant and comfortable. The check-in process was smooth, and the staff was friendly and accommodating. The room was clean and well-maintained, with all the necessary amenities provided. We especially appreciated the warm cookies upon arrival, a nice touch that added to the welcoming atmosphere. While the decor may be somewhat dated, it didn't detract from our overall experience. The location was convenient, with easy access to transportation and nearby attractions. Overall, DoubleTree Hotel provided us with a satisfactory stay and good value for the price.”
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