An excellent 'home from home' stay and a great location. It's a short walk to the North Yorkshire Moors Steam Railway.
A warm friendly welcome on arrival and we were shown immediately to our room.
Our room (No6) has a great view and is spacious and bright. The bed was comfortable as were the pillows. Tea & Coffee making facilities along with biscuits were appreciated.
The ensuite bathroom was spacious too and had complimentary toiletries.
The breakfast was lovely, so many choices to pick and the portions were generous.
A great place to stay!!
Stayed for a night and will definitely be back next time. Room has great sound proofing and is modern, clean and spacious and we had a great view of Harrogate from the window. Brekkie was generous with lots of warm dishes and there’s an option to order from the menu as well. Walking distance to everything. Highly recommend!
Leider wurde mir bei der Ein- und Auscheckung vom Empfänger gesagt, dass ihr System, das an einem Zusammenbruch halt, viel länger dauerte, als es sollte. Das war frustrierend, aber diese Dinge passieren. Die echte Frage ist der Geruch der gemütlichen Zimmer hinter der Website. Wir hatten 3 Zimmer gebucht (51,52 & 53) für uns und Freunde und wir bemerkten sofort den starken Geruch, wenn wir in die Zimmer gingen. Wir realisierten diese Zimmer schnell direkt hinter dem Vizeroy Indian Restaurant. Der Geruch aus der Küche des Restaurants hat sich in die Möbel der Zimmer vergraben. Ich empfehle Ihnen, diese Zimmer bei Ihrem Aufenthalt im Hotel zu vermeiden.
I had a wonderful stay at the Holiday Inn in York. The location is unbeatable—perfectly situated near the city center, making it easy to explore all the historic attractions. The staff were incredibly helpful and friendly, always ready to assist with any request. Their excellent service made my visit even more enjoyable. Highly recommended for anyone visiting York!
This was a nice boutique hotel and great location - 10 minute walk to all the main sites. The breakfast was lovely with a selection of pastries, muffins and cereals as well hot food to order from a menu. The room was large with lots of space to move around and the bed was comfy. Great shower too and you get free welcome chocolate which was a nice touch.
Good location, short walking distance into town. Room size is comfortable for two pax. Broken shower was not informed to us when checking in. Had to shower over the bath that had no showering curtain, this made the entire toilet wet and potentially slippery. It will also be inconvenient if someone is unable to climb in and out of a bath easily.
Towels were not provided, requested via the QR code. However, after waiting awhile, we had to go down to lobby to remind the staff of our request. It was then promptly addressed.
Very pleasant staff on check in.
Parking free and could spill into Toby Carvery car park next door with no fear of being stung for parking charges.
Room had everything we needed and was accessible - hairdryer attached to mirror.
Places to hang towels on walls. Plenty of hanging space. Spacious shower and Dove toiletries.
Comfy beds.
Excellent breakfast.
Staff were brilliant. Dealt with spillages efficiently and with a smile and tables were cleared promptly.
Only negative was decor was perhaps a little tired.
Perhaps a key card entry to access bedrooms although reception was 24 hour.
Would recommend 👍
This was a treat from me to myself. I had a fabulous time at Middlethorpe Hall. From the spa to the dinner to the breakfast and treatment the next morning. It was a dream. The garden is also very pleasant to walk around and every single staff member I crossed paths with made sure I felt welcome. I highly recommend!
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CClaytonIt was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement.
Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing.
We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act.
This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it.
The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing.
No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping.
This places lacks staff that care or take pride in their work.
The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath.
Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front.
Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.
GGastnutzerLeider wurde mir bei der Ein- und Auscheckung vom Empfänger gesagt, dass ihr System, das an einem Zusammenbruch halt, viel länger dauerte, als es sollte. Das war frustrierend, aber diese Dinge passieren. Die echte Frage ist der Geruch der gemütlichen Zimmer hinter der Website. Wir hatten 3 Zimmer gebucht (51,52 & 53) für uns und Freunde und wir bemerkten sofort den starken Geruch, wenn wir in die Zimmer gingen. Wir realisierten diese Zimmer schnell direkt hinter dem Vizeroy Indian Restaurant. Der Geruch aus der Küche des Restaurants hat sich in die Möbel der Zimmer vergraben. Ich empfehle Ihnen, diese Zimmer bei Ihrem Aufenthalt im Hotel zu vermeiden.
RRome LyneIch war hier zwei Nächte, um eine Konferenz im Mai zu besuchen, Es war eine bequeme 10-minütige Spaziergang zum Harrogate Convention Centre. Das Zimmer war während des heißen Wetters unkomfortable warm und stuffig, aber ein Stand-up-Fan wurde bereitgestellt, um uns zu schlafen. Das englische Frühstück mit wenigen Gewürzen und Obst war ok.
Ddashv1llWir hatten einen schönen Aufenthalt im Diamonds Inn. Wir reservierten die Standard Suite, Ensuite 3-bed Zimmer, das sich am oberen Stock des Gebäudes befindet. Ein sehr schönes kompaktes en-suite Familienzimmer groß für eine Gruppe von Freunden oder Familie. Alle Grundausstattungsmöglichkeiten sind dort einschließlich Handtücher, Shampoo und Duschegel. Es gibt auch eine elektrische Wasserkocher, Kaffee/Tee, Haartrockner und ein kleines Kühlschrank! Betten sind weich und komfortabel. Die Wände sind dünn und können Stimmen anderer Gäste im Hallen während des Tages hören, aber war nicht ein wichtiges Thema während unseres Aufenthalts, meist ruhig nach 10 Uhr. Die Lage ist sehr bequem, da es nur eine Steine wegwerfen von einem der berühmten Wandeingänge, einem pub und Restaurant über York Minster. Der Gastgeber war auch wunderschön und freundlich, gefragt, ob wir eine frühe Eincheckung erhalten können und war froh, uns zu beherbergen.
GGastnutzerI had a pleasant stay at this hotel during my visit to York.
The room was clean and stylish, offering a comfortable and relaxing atmosphere. One of the biggest advantages was the hotel’s convenient location. York is a compact city, and from the hotel, it was easy to walk to the city centre. This made it incredibly convenient to return to the hotel for a short rest before heading out again.
The complimentary coffee and croissants provided were not only delicious but also very convenient, especially for a quick breakfast or snack. Additionally, the staff at the front desk were exceptionally friendly and responsive, promptly addressing any questions or requests I had.
That said, there were a couple of minor inconveniences. The laundry facilities seemed poorly maintained, which might be an issue for longer stays, though it wasn’t a significant problem for my two-night visit. Another issue was that all the power in the room was controlled by the keycard, and alternative cards couldn’t be used. This meant that every time I left the room, all power, including charging devices or heating, was turned off. It was a bit inconvenient, especially during colder weather.
Overall, despite these minor drawbacks, I enjoyed my stay and would recommend this hotel for its excellent location, clean rooms, and helpful staff.
AAnonymer BenutzerGood location, short walking distance into town. Room size is comfortable for two pax. Broken shower was not informed to us when checking in. Had to shower over the bath that had no showering curtain, this made the entire toilet wet and potentially slippery. It will also be inconvenient if someone is unable to climb in and out of a bath easily.
Towels were not provided, requested via the QR code. However, after waiting awhile, we had to go down to lobby to remind the staff of our request. It was then promptly addressed.
PPing ShingHotel Rezeption hat sehr gute Service. Wir sind früh an das Hotel angekommen, aber die Rezeption hat auch Hotelzimmer für uns eingerichtet, so fühlte sich das Hotelservice sehr gut.
Für andere Dünne ist das Hotelzimmer etwas älter, aber das Zimmer ist sauber. Insgesamt hat guter Service und Hotel. Danke
GGastnutzerGood sized double room and bathroom.
Generally all was as expected, and although housekeeping did not come in to refresh supplies, I could easily obtain more teabags etc in the reception area.
I was surprised there was no bath mat, thus the bathroom floor became quite wet unnecessarily.
The staff were all very friendly and welcoming and I would recommend this hotel for it’s location.
GGastnutzerHotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.
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