Courtyard Grand Rapids Downtown

This my weekend was so amazing with this hotel, thanks.

Very comfortable stay, friendly staff, great location.

We had an overall good stay. There were only 3 towels when I had noted 4 people staying. But we made it work.

Nice hotel, great location, super friendly staff, clean. Have stayed there many times and will continue to do so.

Would definitely stay here again. Great place and great people. Some minor things that would have made it better. There is no microwave in the room, you have to go downstairs to use the microwave. The hot tub was out when we stayed and that was one reason we chose this place. The shower door doesn’t open by the water handle so you have to get in, turn on the water, and get sprayed by ice cold water. You can’t just reach in turn on the water and let it get hot before getting in. Also something weird was going on with the outlets in the room. Charging our phones and our phones died, thought something was wrong with the phones, took them to a phone repair place and they charged up just fine. We ended up plugging in the bathroom plug with no problem. Phones charged in there without an issue. The Starbucks in the hotel is not a full service Starbucks so no frappucinos.

I was so disappointed 😞.....I requested a room with a view at least 6 months in advance and they didn't care at all about that request 😔 I got there looking forward to their pool and hot tub and they were both closed down due to some type of maintenance issue.... One of the only reason I booked was for a Starbucks in the hotel and of course I found out only when I get there that it is not a real Starbucks and that are also out of espresso for the day!! 😞 Ask the furniture looked really dirty for the rates they are charging per night!! I have to say it was one of the worst experiences I have EVER had in my life!! I have never been so disappointed and from what that show online it's very different in person!

Amanda at check in was fantastic. Parking was awful. Spots so tight I'm surprised i didn't scratch my car. There was a spot but if I had parked there I would have blocked another person who was parked in a spot too. Some of the staff was very rude or totally did not have a clue

The hotel was beautiful, staff was incredibly helpful, my room was amazing, and everything you need is within walking distance

When reserved room it stated parking available. It did not say at a cost. 29. to park a car for one night on top of paying for the room was a little outragous. Was on 3rd floor and heard traffic all night long. Will not be my first choice next time.