Gastnutzer
5. Dezember 2021
Nice outlook from first floor with pool. albeit heating system was broken. Management appears to have little interest in presentation or customer concerns. The unit was dirty and obviously had not had a full clean for months. Long black hairs on floor from past guests, dirty toilet, bird poo on front windows, grime on window ledges and floor corners, Also broken light switch to bathroom, broken kitchen cupboards, kitchen extractor failed during stay, missing lamp to floor lamp etc. Just overall dirty, not fit for guests and not to standard, particularly during a pandemic. Motel appears to being run from cellphone in Auckland with local paid staff not able to action our concerns.
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