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Verifizierte Bewertungen
Lage9.3
Ausstattung9.1
Service9.6
Sauberkeit9.4
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Alle Bewertungen(65)
Positive Bewertungen(65)
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Freundliches Personal(18)
Großartiger Aufenthalt!(17)
Sauber und ordentlich(10)
Köstliches Frühstück(7)
THI QUYNH MAI
Standardzimmer mit Kingsize-Bett
Aufenthalt im Apr. 2025
Single
20 Bewertungen
9.5/10
Wunderbar
Bewertung vom 13. Mai 2025
Beautiful environment, brand new and well styled. Very friendly staff. Rooms are spacious, comfortable with ample desk space for working. Overall the perfect stay in Vientiane.
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Antwort der Unterkunft: Thank you ever so much for sharing your kind feedback. We truly appreciate the time you've taken to provide us with your thoughts, and we are delighted to hear that your experience at our hotel was enjoyable. Your satisfaction is of the utmost importance to us, and we look forward to the privilege of welcoming you back in the future.Warm regards,Ms. Paarun PetcharatFront Office Manager
sgczhao
Standardzimmer mit Kingsize-Bett
Aufenthalt im März 2025
Pärchen
2 Bewertungen
9.5/10
Wunderbar
Bewertung vom 15. Apr. 2025
Staff are friendly, the hotel is newly opened, not far from airport.
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Antwort der Unterkunft: Thank you ever so much for sharing your kind feedback. We truly appreciate the time you've taken to provide us with your thoughts, and we are delighted to hear that your experience at our hotel was enjoyable. Your satisfaction is of the utmost importance to us, and we look forward to the privilege of welcoming you back in the future.Warm regards,Pa-arun Petcharat (Ms.)Front Office Manager
Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Pärchen
4 Bewertungen
10.0/10
Hervorragend
Bewertung vom 21. Jan. 2025
I would like to say all are good during the time we were stayed in the hotel. All staff are very helpful, nice hotel nice breakfast setting.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your wonderful feedback. We are thrilled to hear that you had a great stay with us and that our staff was helpful and accommodating. We're also glad you enjoyed the hotel and the breakfast setting. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable experience in the future.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Pärchen
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 5. Jan. 2025
Very nice and clean hotel overall, the service is amazing!!! Bathrooms are very well thought out.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your kind feedback! We are thrilled to hear that you had a positive experience and that you found our hotel clean and well-maintained. It's wonderful to know that the service met your expectations and that you appreciated the thoughtful design of our bathrooms.We truly value your comments and look forward to welcoming you back for another excellent stay.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
Danut Treerayapiwat
Barrierefreis Zimmer (Kingsize-Bett)
Aufenthalt im Okt. 2024
Familie
12 Bewertungen
10.0/10
Hervorragend
Bewertung vom 29. Nov. 2024
Good hotel with good service mind staff. Swimming pool and gym are unavailable but hotel guest can use Crown plaza facility instead. Construction still on going with some noise in the background.
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Antwort der Unterkunft: Dear Danut,Thank you for your support and taking the time to share your experience with the Holiday Inn & Suites Vientiane. We are looking forward to welcoming you again to your home in Vientiane.Sincerely,Murali ViswanathanCluster General Manager, Crowne Plaza Vientiane and Holiday Inn & Suites Vientiane
timothy scott
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Single
6 Bewertungen
8.0/10
Sehr gut
Bewertung vom 14. Febr. 2025
A nice stay with limited problems which were quickly resolved. I would stay here again if I was to visit again.
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Antwort der Unterkunft: Dear Mr. Timothy Scott,Thank you for sharing your feedback. We are pleased to hear that you had a nice stay and that any issues you encountered were promptly resolved. Guest satisfaction is our top priority, and we appreciate your recognition of our efforts.We would be delighted to welcome you back should you visit again.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Single
9 Bewertungen
10.0/10
Hervorragend
Bewertung vom 27. Jan. 2025
I would like to express my deepest gratitude to Kee for her kindness and professionalism!
I have been to 110 countries for the survey of world ceramic cultural heritage, and came to Laos for traditional pottery village. I learned from some sources there was a pottery village near Vientaine, but I realized that was a mistake, actually the pottery village is in Luang Prabang!
The front desk Kee was so patient with me answered all of my questions and helped me for booking the train tickets and got a driver for my city hours, plus she helped me for my third day room cancellation. thanks again!
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Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are incredibly grateful for your kind words about Kee and her professionalism. We’re thrilled to hear that she was able to assist you with your travel plans and ensure your time in Laos was as smooth and enjoyable as possible. It’s wonderful to know that her patience and support made a positive impact on your visit. We truly appreciate your feedback and hope to welcome you back soon for another memorable stay. Safe travels on your incredible journey.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Pärchen
2 Bewertungen
8.5/10
Sehr gut
Bewertung vom 8. Jan. 2025
Good place, good services. Some of the part is still in construction but overall is good. Would come back to stay here again.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your kind feedback. We’re pleased to hear that you had a positive experience and that you were satisfied with our services. We apologize for any disruption caused by the ongoing construction, and we appreciate your understanding.We are glad to know you would choose to stay with us again, and we look forward to welcoming you back in the future for an even better experience.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
Thu Ta Myat
Standardzimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Familie
30 Bewertungen
10.0/10
Hervorragend
Bewertung vom 28. Jan. 2025
Good location and the hotel is very new staff are also friendly good place to stay in Vientiane
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Antwort der Unterkunft: Dear Thu Ta Myat,Thank you for your kind review. We are pleased to hear that you enjoyed our convenient location, new facilities, and friendly staff. It is wonderful to know that you had a great stay with us in Vientiane.We look forward to welcoming you again on your next visit.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
Gastnutzer
Zimmer mit zwei Einzelbetten
Aufenthalt im Jan. 2025
Business
83 Bewertungen
10.0/10
Hervorragend
Bewertung vom 12. Febr. 2025
best hotel in Vientiane, everything is new and clean, I like the room and breakfast
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Antwort der Unterkunft: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Pa-arun Petcharat (Ms.)Front Office Manager
Gastnutzer
Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
8.0/10
Sehr gut
Bewertung vom 26. Dez. 2024
I booked for 3 person from 19 to 24 Dec. On arrival told that I needed to pay $30 a night for a 3rd bed. I had paid 50% more for the room because of the 3rd.person I was shocked n protested. Finally the front desk manager gave me the extra bed. Question. I should never be inconvenient for something that is very clear. You collected 3 persons price but only provide two beds. Where is the 3rd person supposed to sleep. In the toilet?
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Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the confusion and any inconvenience you experienced upon arrival. We understand your frustration regarding the third bed charge and the misunderstanding about the room setup. Your concerns have been noted, and we will review our communication and booking procedures to ensure this does not happen again. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless experience in the future.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.
Tarmin tan
Standardzimmer mit Kingsize-Bett
Aufenthalt im Apr. 2025
Reise mit Freunden
14 Bewertungen
8.5/10
Sehr gut
Bewertung vom 16. Mai 2025
Nice new hotel and the staff is so helpful with smile
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Antwort der Unterkunft: Thank you for taking the time to share your valuable feedback. We are pleased to hear that you had a positive experience during your stay at our hotel. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. We look forward to welcoming you back in the future.Kind regards,Ms. Paarun PetcharatFront Office Manager
Viravath
Premium Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Single
3 Bewertungen
8.0/10
Sehr gut
Bewertung vom 3. Dez. 2024
Is a good hotel in central but just opened so everything is good.
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Antwort der Unterkunft: Dear Viravath,Thank you for taking the time to share your experience on your recent stay in our hotel. I am happy that you have enjoyed your stay with us. We hope to welcome you back in the near future.Sincerely,Murali ViswanathanCluster General Manager, Crowne Plaza Vientiane and Holiday Inn & Suites Vientiane
Gastnutzer
Premium Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Single
5 Bewertungen
10.0/10
Hervorragend
Bewertung vom 22. Dez. 2024
Nice and convenient. Starbucks is nearby the hotel,......
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Antwort der Unterkunft: Thank you very much for your time giving feedback online. We are happy to hear that you enjoy stay with us. Looking forward to welcoming you back in the near future. Best Regards,Ms. Paarun Petcharat (Mew)Front Office Manager
Edwin Seña
Premium Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2025
Pärchen
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 28. März 2025
Great location and very good service
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Antwort der Unterkunft: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Pa-arun Petcharat (Ms.)Front Office Manager