Hotels mit Transferservice in Vancouver

This hotel is all smoke and mirrors. We stayed with a business group mid week in mid May. Certainly not peak season. Yet the service at this hotel was extremely lacking and I question how they will cope when it is peak season. Firstly, the lobby staff left our bags for over three hours before we went and rescued them. Others in our business group had the same experience. They sat out in the open, with not so much as a tag on them to identify our room, near a door and a fair distance from any staff that could be watching them. I literally took them off the trolly and walked away with them without a question from any staff member. I certainly did not feel like my property was being respected or valued. There were various business functions we were a part of that necessitated the use of varying areas of the hotel. The lobby bar was a disaster; it wasn't even very busy on that Thursday night at 9:00 when the waitress took 30 minutes to take a drink order and never returned with drinks. We waited an hour. Ridiculous and embarrassing to take clients to. The spa was an interesting experience. Lovely setting, nice amenities but the amount of paperwork and questions I had to answer was next level. All for a very average massage by the sound of street noise. I had to answer multiple questions on my health, my background, scent preferences, etc. but not once was I asked about massage pressure or music in the room. Again, not impressed. Not everyone needs an ironing board, but on business trips, they are important to travelers. The ironing board in the room was so thinly covered that the iron mesh imprinted my clothes. I had to use a towel to cover the board, which was time consuming and annoying. Really, at a 5 star hotel that caters to business?? Not impressed. The electric window coverings are a nice idea but they hemorrhage light so badly that you could read a book by the natural light at 5:30 am. They are ineffective. Needed to go get eye covering just to get some sleep. Overall, I wouldn't stay here again. There are nicer hotels in Vancouver with much better service where you can get a good night's sleep and a cocktail in the evening. Two things I couldn't do at this hotel. And the other aspects where just hassles!

酒店位於温西地區，離機場不遠，附近環境寧靜優美，晨早起來還能跑步！住得很舒心，管家服務貼心，有機會還會選擇入住

Located in Vancouver west high-end residential area, offering a garden or garden view, cozy house, beautiful and quiet environment, free WiFi and on-site parking.convenient to travel around:4-5 km to YVR airport and outlet shopping mall,3-4 km to VanDusen Botanical Garden and Queen Elizabeth Park,5.5 km to Granville Island where you can enjoy the Vancouver heritage, localfood, handcrafted products, and unique gifts. take cruise to watch sunsetand Downtown Vancouver night view.7 km to downtown Vancouver where you can travel around to Gas town,Canada place, Vancouver Convention Center even to Stanley Park.8.5 km to UBC, the famous university and beaches in Canada,9 km to Rogers Arena where you can watch all the sports and games.From the cozy house you can walk to lots restaurants, supermarkets, and different convenient facilities.Provide express check in and check out services, Free luggage storage.All rooms have desks, smart TVs, heating kettles, hair dryer, iron and ironing boards.The host is ready to help any time when needed and make sure all gusts fell at home!