Gastnutzer
22. Dezember 2023
My daughter and I went for an evening meal. We ordered fish, 45 minutes later still no food though they did delivery the beer which we had already consumed. The table next to us had been waiting over 1 hour without food and went to complain. They got their food but for some reason only ate part of it and left, obviously their night was spoiled. I also complained, the manager came to the table with 2 tiny bottles of sprite assuming thiis was enough to chill my mood. I told him to at least offer something decent and declined the sprite. Nothing else came. Though they were not serving food on time they were on time with all the alcoholic beverages orders in quantity. Another couple waited over half an hour for someone to take their order, they complained but still no one came so they got up and left. Obviously more profit and less work serving beer. When our food arrived, king fish, I have to say it was very good. But the experience was unpleasant, the service and attitude of the manager and staff was unacceptable. I was served with a bill with a hefty service charge. I refused to pay for the service charge. I wouldn’t go back in a hurry after that experience.
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