My back window was busted out, and my car was robbed at this hotel. When I filed a police report, the staff said the cameras happened to be not working that were pointed at my car.
As I was packing my room to leave one of the male employees was watching me from a building. One my last walk in the room to get everything I noticed someone that was with him walked outside the same building with a backpack on that looks like my sons, which had been stolen. He took off when he saw me.
The employees told me they could not issue a refund for the room stay, that the manager could do this.
I tried to contact the manager multiple times with the Police report, suspicions of the employee and all, and got no response.
I’ve even contacted best Western corporate, and had no response about my room being refunded.
A gentleman I spoke with, while the police report was being made that have been at the hotel for a while told me this has happened there before.
I’ve waited so long to post this in hopes that the manager or best western would contact me, but since they didn’t have the decency to I am posting this.
Do not stay at this hotel. If you do stay in the area, I suggest parking in a well lit visible area.
Übersetzen