Era Hotel & Spa Tulum
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Zimmer und Gäste
1 Zimmer, 2 Erwachsene, 0 Kinder
Alle Unterkünfte in Tulum
Era Hotel & Spa Tulum
Gesundheitsmaßnahmen
C. 6 Sur, La Veleta, 77760 Tulum, Quintana Roo, Mexiko
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Located in Tulum (La Veleta), Era Hotel & SPA Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This upscale hotel is 3.7 mi (6 km) from Tulum Mayan Ruins and 4.2 mi (6.8 km) from Las Palmas Public Beach.Mehr anzeigen
Preisgarantie
4.3/5Sehr gut·Sauberkeit: 4.3
Alle 49 Bewertungen
Ausstattung
Swimmingpool (außen)SaunaSpaMassageraumPrivater ParkplatzKostenlosFlughafen-AbholserviceAirport-Shuttle-ServiceRestaurantGepäckaufbewahrungWLAN in öffentlichen BereichenKostenlos
Gesamte Ausstattung
Umgebung
Flughafen: Tulum International Airport
(38,8 km)
Sehenswürdigkeit: Parque Dos Aguas
(1,7 km)
Sehenswürdigkeit: Cenote Calavera
(3,5 km)
Karte
Zimmer
Gästebewertungen
Häufig gestellte Fragen
Bestimmungen
Service & Ausstattung
5
Deluxe-Doppelzimmer, Poolblick (1 Kingsize-Bett)
1 Kingsize-Bett
Kostenloses WLAN
Nichtraucher
Privates Badezimmer
Minibar
Handtuch
Blick auf den Pool
Verfügbarkeit prüfen
9
Familien-Doppelzimmer, Poolblick (1 Kingsize-Bett)
1 Kingsize-Bett
Kostenloses WLAN
Nichtraucher
Privates Badezimmer
Minibar
Handtuch
Blick auf den Pool
Verfügbarkeit prüfen
7
Standard-Doppelzimmer, Poolblick (1 Kingsize-Bett)
1 Kingsize-Bett
Kostenloses WLAN
Nichtraucher
Klimaanlage
Minibar
Elektrischer Ventilator
Handtuch
Verfügbarkeit prüfen
7
Studio-Suite
Kostenloses WLAN
Nichtraucher
Klimaanlage
Privates Badezimmer
Kühlschrank
Minibar
Verfügbarkeit prüfen
12
Superior-Doppelzimmer, Poolblick (1 Kingsize-Bett)
1 Kingsize-Bett
Kostenloses WLAN
Nichtraucher
Klimaanlage
Minibar
Elektrischer Ventilator
Handtuch
Verfügbarkeit prüfen
Zimmertypen ausblenden
Gästebewertungen(49)
4,3/5
Sehr gut
Verifizierte Bewertungen- Sauberkeit4,3
- Ausstattung4,3
- Lage4,3
- Service4,3
Gastnutzer
20. November 2023
The hotel maintenance is excellent. They make sure you have a pleasant stay. The staff is generous and highly recommend for everyone travelling to TULUM.
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Vanessa
23. August 2022
Struttura molto accogliente consigliata per chi decidere di alloggiare per pochi giorni a Tulum.
Personale disponibile e competente ( un ringraziamento alla signora della reception che ci ha aiutati nella risoluzione di un problema).
L’hotel dispone una bella piscina ma che per manutenzione noi non abbiamo potuto utilizzare.
Lato “negativo” è la colazione che viene servita esternamente alla struttura con formula non a buffet e potendo scegliere solo un piatto tra quelli proposti insieme ad una bibita ( succo) e caffè.
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Nicole
23. November 2023
Es war sehr schön. Personal sehr freundlich.
Melli_will_meer
28. Dezember 2021
Es war der perfekte Ort am Perfekten Platz, danke an Erick, Anola, Alma und Gabrielle, sie machen diesen Ort zu was magischen. Die Massagen und der Spa von Alma war ein Traum, perfekter Ausklang vom Tag mit anschließender Sauna. Erick und Anola haben uns die perfektesten Tips für unseren individuellen Urlaub gegeben, weit weg von Touri kam. Der Strand ist von dem Hotel perfekt in 30 Minuten vom Hotel aus zu erreichen. Der Weg geht zwar an einer Straße Einklang, aber es wird sehr Rücksicht genommen. Wer das echte Mexiko erleben will, ruhig, besonnen und freundlich ist hier direkt richtig. Um die Ecke ist direkt ein super Restaurant/Bar die nur zu empfehlen ist.
Gastnutzer
29. Februar 2024
The hotel is very aesthetic, and the rooms are nicely presented with Tulum style decorations, and are big and spacious and have air conditioning. The pool in the middle of the hotel is also a great feature, but a bit dated with a crack in the middle. The hotel had a problem with its boiler and water supply during our stay. The shower is not reliable and runs hot and cold sporadically. One evening the water stopped working altogether. We complained to the reception and had to wait for hours outside our room as the water stopped working in our flat and we were late for our dinner reservations. The staff were unhelpful and seemed to be aware of the problem for our room, but didn’t offer us an alternate room or another solution apart from just waiting for us to leave. The manager was never there and the junior staff were unable to find a solution by themselves (change our room). They seemed to take our complaint personally and ignored us for the rest of our 3 day stay. Breakfast (which was included) was a simple Mexican menu but very nice. The juice tasted very watered down though.
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Gastnutzer
29. Februar 2024
Jungle Chic meets Sophisticated Bohemian, seriously relaxing place! Quiet, clean, polite - not crowded, just what you expect from a Tulum vacation. Walking distance to other places - Don’t expect too much excursions or information about where to go from front desk tho, they are about unplugging
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Gastnutzer
15. Dezember 2023
Dear Tripadvisor Users, Please don't go here... We got a room which was really humid, just unhealthy. The bed was wet and filled with small human hair pieces, the bathroom was full with mold and the toilet was not working. Just an unhealthy environment. Pictures are available. We asked for a refund, but because of 'policy reasons' this was not possible according the female manager. So with others words, we were forced to sleep in an unhealthy room. As an alternative they offered us another room, which was in their words an upgrade. The bath was maybe 1m2 bigger, not really an upgrade. The same conditions also here: too humid, wet bed, mold, hairs in the bed, luckily this toilet was working. We slept there only one night at least to try, but the day after I was forced to look for a better hotel. We booked for 3 night, but no single dollar was refunded. Everybody knows that policies also have exceptions... I think this hotel is unique in promoting themselves in a positive way on internet and social media, but in real life it is one big disappointment. Please don't fall for it.
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foodxcafecito
19. Mai 2023
this beautiful hotel was a home away from home. the scenery was beautiful, the staff amazing. anola? she made this entire trip worth it. she treated us as though we were family and that made the entire stay that much more wonderful. your days in paradise should be shared with this hotel (a home away from home). thank you for everything! we’ll be back!
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Gastnutzer
3. November 2023
My husband & I stayed here for one night (we were in Mexico for a wedding in Cancun). I read the reviews and wanted to check this hotel out for myself, and it did NOT disappoint! The room was nice. There are no TVs in the rooms, and you honestly don't miss not having one. We didn't even notice right away. After our long flight we were going to shower and hit the town, but when we turned on the shower, the shower head wasn't working. We went to the office, and they were extremely apologetic and said they would send someone to fix it. The maintenance person came and was unable to fix it. They then would out to purchase a brand-new showerhead for us (the room). The service was five stars! The pool area is nice and relaxing, and the beds slept like a dream. I would definitely stay here again.
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Bestimmungen der Unterkunft
Check-in- und Check-out-Zeiten
Check-in: 15:00 bis 22:00
Check-out: 10:30 bis 11:00
Öffnungszeiten der Rezeption: [Mo.-So.]07:00–23:00
Um einzuchecken, kontaktiere die Unterkunft bitte 1 Tag im Voraus.
Richtlinien für Kinder
In diesem Hotel sind Kinder jeden Alters willkommen.
Für Kinder zwischen 0 und 0 Jahren ist der Aufenthalt kostenlos, wenn sie kein zusätzliches Bett benötigen.
Kinder- und Zustellbetten
Bei allen Zimmertypen können zusätzliche Betten hinzugefügt werden. Die Richtlinien für Kinderbetten variieren je nach Zimmertyp. Bitte beachte die entsprechenden Richtlinien für den Zimmertyp.
Die Kosten für zusätzliche Betten und Kinderbetten sind nicht im Gesamtpreis enthalten und müssen im Hotel bezahlt werden.
| Alter | Gebühr |
|---|---|
Kinder | Kostenlos |
Frühstück
ArtKontinental
ArtÀ la Carte
| Alter | Gebühr |
|---|---|
Erwachsene | Hotel kontaktieren |
Die Kosten für zusätzliches Frühstück sind nicht im Gesamtpreis enthalten und müssen vor Ort bezahlt werden.
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Gesundheitsmaßnahmen
Ziemlich sauber
- 4,3/5
Sicherheitsmaßnahmen
- Thermometer vorhanden
Reinigung und Desinfektion
- Reinigungsdienste durch ein professionelles Unternehmen
- Desinfektion der Zimmer zwischen den Aufenthalten verschiedener Gäste
Beschreibung der Unterkunft
- Anzahl Zimmer: 10
Located in Tulum (La Veleta), Era Hotel & SPA Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This upscale hotel is 3.7 mi (6 km) from Tulum Mayan Ruins and 4.2 mi (6.8 km) from Las Palmas Public Beach.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 9 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 9 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Service & Ausstattung
Beliebteste Ausstattung
Swimmingpool (außen)
Sauna
SpaAufpreis
Massageraum
Privater ParkplatzKostenlos
Flughafen-AbholserviceAufpreis
Airport-Shuttle-Service
Restaurant
Gepäckaufbewahrung
WLAN in öffentlichen BereichenKostenlos
Swimmingpool (außen)
Spa
Restaurant
Restaurant
Restaurant
Keine weiteren Informationen verfügbar
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