Mesm Tokyo, Autograph Collection Bewertungen

The view was immaculate, staffs were amazing and extremely friendly

Poor location, far away from metro station. Poor service during check in. Room and view are nice.

Be careful of the room type. If not the room with balcony, the view is not good.

spacious room with nice view, 20 mins taxi from Haneda airport.

The hotel is new & artistic , room is spacious & 5-8 minutes to Ginza area Service is just average as staff are not particularly helpful , concierge service is below standard too cafe staff are friendly & bfast is not bad

For a 5 star hotel, the hardware ia fine, nice room with views, big and clean, totaly satifised, but the breadfast is not good, with very limited choice, worse than many 4 star chain hotels, they told us the japanese breakfast sold out on the 2 days we stayed, that means we were left with no choice, not to mention we had to queue 15 mins just to enter on the 2 days also. Staff very friendly but just not proficient in english for normal communication, and feels just not up to expectations everytime.

Room is 5/5, location is 2/5, service is 5/5, breakfast very limited choice and everyday the same no change, if you stay more than two days suggest not to take breakfast option. No shuttle bus to airport which is very bad for a 5 star hotel in a not so convenient location. Staff very friendly and helpful, but not every staff speaks English.

一次很不愉快的酒店體驗，選擇了一個帶陽台的房間，朋友以為在陽台可以抽煙，朋友還出門前清理了煙頭，但還是被服務人員在垃圾裏發現吸煙的痕跡，於是收到一張禁止吸煙的單子，上面提示可能吸煙做出處罰。整個酒店衹有16樓有吸煙區，其他都不可以。所以我和朋友説了千萬不要吸煙，朋友也做的很好，住了5晚，退房那天酒店前台（女）説是不是在房間吸煙了，我回答表示不好意思，之前不知道陽台也是不可以吸煙的，很抱歉。她也沒多説什麼。我以為可以走了，結果有個男的走過來，和我説在房間吸煙要賠償200000萬日元（在計算器上打出這個數字給我看）當時我驚呆了😱，這是什麼，搶劫啊？！我表示能不能第一次作為提醒，不要罰款！對方執意表示要付款這筆罰款，我表示趕飛機，想要儘快離開，最後他説150000日元，我們付款了這筆錢，同時對這家酒店有了新的感觸，每天進進出出鞠躬笑臉相迎，那時覺得這裏的人都很親切，最後才知道，為什麼説這裏的人涼薄，這一刻我感受到了，笑臉很虛假.（人生總會遇到一些美好和不美好的，我學會了接受，但不認同刻薄的行為）

酒店屬於帶一些潮流感風格，晚上會有音樂家在16層演奏（這幾天聽到了鋼琴，長笛，吉他）聽聽音樂看看東京夜景，很是舒服。 房間大小在日本算是比較大，可能因為在港區。周圍環境不錯，附近很安靜。房間每天都收拾的很乾凈，非常貼心準備各種日用品，酒店的員工每天都會笑臉相迎，非常貼心和高效服務。

推薦！房間很大，服務到位。下次一定會再入住。

房間很新，視野無敵，推薦入住，不推薦吃早飯，不值得太貴了

非常新 乾淨 新穎的旅館，有再去東京一定再住這。👍

東京傲途格推薦入住，進到房間驚呆了，房間面積很大，在日本這種面積真的很感人，酒店服務也不錯，整體很新，入住很滿意

地理位置比較偏僻，環境很好，沒有會中文的前台，整體酒店很冷淡風格，簡約不簡單。房間內還有卡西歐電子琴，可以彈奏一曲。洗漱用品都是在一本書裏。花灑用起來很舒服。陽台的房間很舒服，可以看到港口。