Gastnutzer
4. Februar 2024
Front office executive was rude. I checked during night around 10:45 pm & my local friend accompanied me to hotel and them to room. Reception person asked me booking was for single person but why another person accompanying to room. I clarified that after some time he will move. Within 10 min he again started insisting me that i should send my friend back. Is this the attitude of front staff. My business associate dropped me at the hotel and within 15 minutes he started insisting me to send my friend back. Apart firstly i was allotted room no 210, but lot of insects were inside the room and after complaint my room was changed to 211. Food quality was ok but surprisingly while during breakfast i requested for egg white omlette, i was told by manager mr ram that chef is not aware how to cook eqq white omlette which is really surprising to me. If restaurant is over crowded them still i understand cooking may take time but i was only guest in the restaurant around 9:00 am & this was the attitude of staff
i will never ever recommend this hotel to anyone. Kettle was provided in the room but no tea bags and milk. After calling reception, i was given 1 tea bag and 1 milk pouch but once i opened kettle to pour water, that was very dirty.
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